All reviews
Gorgeous views and amazing staff
Location, slightly out of the way if you're wanting to explore Ubud centre.
Staff and breakfast were excellent. It’s place that i want to visit again!
Really nothing
It was a great stay, the place is very clean and beautiful
Nothing
The personal are incredibly friendly and welcoming. The hotel has free transfer shuttle to city center which is very practical! There are some activities to do.
I am saddened to say this but it is not clean and I am not exaggerating. For a 5* Hotel it should be spotless but it is not even average clean. Towels were smelly and have spots allover. We even had the last day a towel with a hole in it. When you enter the room you only smell the mold. It was unbearable. We were so disappointed. They were spots on the fabric of couches chairs which they could eas...Read more
The breakfast was excellent, the service was very good, with friendly and attentive staff.
The travelator was not functioning, so we weren't able to use it to access the pool, although that didn't affect our stay.
Peaceful and scenic view, and lovely main pool. Food options were also good
The location was inconvenient if you want to go to ubud centre as gojeks frequently cancelled. There wasn't too much to do in the hotel and the photos of rooms look nicer than the actual room. The staff were very nice but didn't follow through on requests I had placed until I repeatedly asked them. The vibe near the restaurant, especially at night is a bit dull, and afternoon tea was minimal. Over...Read more
Well! where do I start ? We loved this hotel. It was definately 5*. The staff were amazing. Always friendly and helpfull. The pool was fantastic. Rooms large and comfortable with 65 inch TV and spotlessly clean. The hotel always smelt so fresh and clean. Breakfast was extremely good as they had a good varied menue to choose from for cooked options and a buffet. Good coffees were included in with b...
Truly amazing hotel. I was there with my wife and would consider coming back - and I rarely want to come back to a hotel as I would normally just want to try a new hotel/location. However please note we had booked the most expensive villa, so I cannot say how the experience is with other accommodation. We were picked up and dropped off right in front of our room always in an electric golf cart. Ve...
We got massage at the spa. After I booked it, I noticed that the prices is 5-6x more expensive than massage in highly rated local spas in ubud center. However, the massage in the hotel is of course better and luxurious. If it was a little cheaper it would be fair.Read more
Excellent choice of a la carte breakfast
Clean room , staff are nice ,
bad service, food isnt good, not worth the price