Merrill House
4 stars
8.9
Very good
(339)
4 stars
Updating price...

Merrill House

4 stars
343 Main Street East, Picton, ON K0K 2T0
8.9
Very good
339 reviews
Updating price...

Overview

Hotel connected to a shopping center in Prince Edward with free parking This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge seExpedia Group
Hotel connected to a shopping center in Prince Edward with free parking This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance, and a garden are onsite. Merrill House offers 14 air-conditioned accommodations with minibars and bathrobes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include designer toiletries and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
8.9
Very good rating
Based on 339 verified guest reviews

Available rates

Wed 6/4
Thu 6/5

The neighborhood

343 Main Street East, Picton, ON K0K 2T0

What's nearby

  • County Youth Park5 min walk
  • Macaulay Mountain Conservation Area13 min walk
  • Regent Theatre5 min walk

Reviews

8.9
Very good
339 verified ratings
Wonderful
206
Very good
65
Good
25
Okay
22
Fair
9
Mediocre
1
Poor
11

Summary of reviews

Guests say
Guests appreciated the great location and excellent service at the hotel, highlighting the charm of the historic building and the quality of the breakfast. However, several reviews pointed out issues with cleanliness and noise levels, particularly regarding the sound insulation and the condition of towels. Overall, the hotel is recommended for its ambiance and service, despite some areas needing attention.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

8.0
Very good
David, May 2025
Cons (-) The system for viewing television is too complicated. It involves going through internet to get to TV. Leave the internet access to residents on their cell phones. Just provide television that you can turn on and watch programs of your choice. We spoke with other guests and they expressed the same frustration.
5.0
Fair
Anonymous, May 2025
Pros (+) Breakfast was good and staff extremely pleasant.
Cons (-) Our room was shellacked panelling and looked like an old cottage. A chair hanging from the ceiling and also shoes. The room had a 12” bar to hang your clothes, on and several robes already on it. That was not enough room for our clothing that needed to be hung. The room was so small there was no place for luggage and really no place to put things. We seemed to always be looking for something. The ...
Read more
10
Wonderful
Kirsten, May 2025
Pros (+) The style and feel just as a boutique hotel should be
Cons (-) There are no negative points
10
Wonderful
Yeh, May 2025
Pros (+) A super charming property at a great location!
Cons (-) You can hear people walking and talking upstairs
8.0
Very good
Jason, Apr 2025
Pros (+) Proximity
Cons (-) We could hear music and sounds coming from the basement which impaired our ability to get to sleep
10
Wonderful
Kelly, Apr 2025
Pros (+) I loved the decor and all the special touches that went into the design of the house. I also love that we had reservations for dinner and they knew who we were and took amazing care of us when we had a drink at the bar and then let us know when our table was ready. It felt very welcoming and comfortable.
Cons (-) I was a little chilly in my room at night but I grabbed a blanket from the closet to help out. Otherwise it was great.
10
Wonderful
Wendy, Apr 2025
Pros (+) My daughter and I visited Picton for a few days away to explore the county and stayed at Merrill House. I loved the little touches that made our stay relaxing and special. We enjoyed having morning coffee on the balcony in our fuzzy robes and slippers overlooking the gardens and trees. Beautiful! The room was perfectly decorated and exceptionally clean. We also liked that it was close enough to th...
Read more
5.0
Fair
Maureen, Apr 2025
Pros (+) The location was great because you could walk anywhere in downtown Picton for food and shopping.
Cons (-) My daughter was in the Futuristic Room and her fridge handle was broken and cut her hand. Her bed was very high and not comfortable. The decor was creepy and weird. My son had the Lithograph Room and they both had issues with their bathrooms. When you try to sit on the toilet your head hits the clear glass shower wall. The only solution was to remember to sit down and get up from the toilet seat s...
Read more
9.0
Wonderful
Colleen, Apr 2025
Pros (+) Perfect location, so clean and modern while still echoing the historic nature. Friendly and welcoming staff. Would definitely return.
Cons (-) Honestly this is more of a me problem but I saw someone on TikTok say they had a haunted experience and when we walked into our room i realized we were in the exact same room as her, so i had a really hard time settling and falling asleep because I got in my head. Nothing weird happened and this was totally my fault. Some of the photos of individuals from the Victorian age in the room kind of cree...
Read more
10
Wonderful
Philippa, Apr 2025
Pros (+) Lovely interiors and friendly staff. Upgraded on arrival to a lovely room. Great attention to detail and welcome gifts. Would definitely stay again.
Cons (-) Wasn’t much to do in the area, but we think we came in low season. Would be better in summer.

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Meeting/Banquet facilities
  • Internet
  • Complimentary breakfast
  • Hairdryer
  • Express check-out

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.