All reviews
The system for viewing television is too complicated. It involves going through internet to get to TV. Leave the internet access to residents on their cell phones. Just provide television that you can turn on and watch programs of your choice. We spoke with other guests and they expressed the same frustration.
Breakfast was good and staff extremely pleasant.
Our room was shellacked panelling and looked like an old cottage. A chair hanging from the ceiling and also shoes. The room had a 12” bar to hang your clothes, on and several robes already on it. That was not enough room for our clothing that needed to be hung. The room was so small there was no place for luggage and really no place to put things. We seemed to always be looking for something. The ...Read more
The style and feel just as a boutique hotel should be
There are no negative points
A super charming property at a great location!
You can hear people walking and talking upstairs
Proximity
We could hear music and sounds coming from the basement which impaired our ability to get to sleep
I loved the decor and all the special touches that went into the design of the house. I also love that we had reservations for dinner and they knew who we were and took amazing care of us when we had a drink at the bar and then let us know when our table was ready. It felt very welcoming and comfortable.
I was a little chilly in my room at night but I grabbed a blanket from the closet to help out. Otherwise it was great.
My daughter and I visited Picton for a few days away to explore the county and stayed at Merrill House. I loved the little touches that made our stay relaxing and special. We enjoyed having morning coffee on the balcony in our fuzzy robes and slippers overlooking the gardens and trees. Beautiful! The room was perfectly decorated and exceptionally clean. We also liked that it was close enough to th...Read more
The location was great because you could walk anywhere in downtown Picton for food and shopping.
My daughter was in the Futuristic Room and her fridge handle was broken and cut her hand. Her bed was very high and not comfortable. The decor was creepy and weird. My son had the Lithograph Room and they both had issues with their bathrooms. When you try to sit on the toilet your head hits the clear glass shower wall. The only solution was to remember to sit down and get up from the toilet seat s...Read more
Perfect location, so clean and modern while still echoing the historic nature. Friendly and welcoming staff. Would definitely return.
Honestly this is more of a me problem but I saw someone on TikTok say they had a haunted experience and when we walked into our room i realized we were in the exact same room as her, so i had a really hard time settling and falling asleep because I got in my head. Nothing weird happened and this was totally my fault. Some of the photos of individuals from the Victorian age in the room kind of cree...Read more
Lovely interiors and friendly staff. Upgraded on arrival to a lovely room. Great attention to detail and welcome gifts. Would definitely stay again.
Wasn’t much to do in the area, but we think we came in low season. Would be better in summer.