Mercy Emerald Hotel
4 stars
8.7
Very good
(182)
4 stars
Updating price...

Mercy Emerald Hotel

4 stars
180 Nguyễn Văn Thoại, Da Nang
8.7
Very good
182 reviews
Updating price...

Overview

Rating
Hotel with free breakfast, a short walk to My Khe Beach This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business cen…Expedia Group
Hotel with free breakfast, a short walk to My Khe Beach This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and dry cleaning. MERCY EMERALD HOTEL offers 90 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Da Nang hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.Expedia Group
Rating
8.7
Very good
Based on 182 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood - Ngu Hanh Son

180 Nguyễn Văn Thoại, Da Nang

What's nearby

  • My Khê Beach0.58 mi

Reviews

8.7
Very good
182 verified ratings
Wonderful
129
Very good
29
Good
8
Okay
6
Fair
2
Mediocre
4
Poor
4

Summary of reviews

Guests say
Guests generally loved the hotel's great location and friendly service, particularly praising staff members like Brian. The cleanliness of the hotel also received positive remarks. However, many guests reported issues with noise levels from outside and thin walls, as well as some complaints about room size being small.
AI-Generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
Room Size2.5 out of 10
Noise Level2 out of 10
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Score by provider

All reviews

6.0
Okay
Said, Apr 2025
Pros (+) Location
Cons (-) No swimming pool It's 3 star hotel not5
10
Wonderful
Gina, Apr 2025
Pros (+) The room size is huge! Breakfast had so many choices. Just few minute walking distance to the beach
10
Wonderful
Daniel, Apr 2025
Pros (+) The staff will great the location is awesome very kindness the staff I said i will put a shout out to Allen downstairs he was good
Cons (-) The breakfast isn't the greatest occasionally you get some noisy neighbors having showers about three in the morning but I actually quite enjoyed the place good place to go
10
Wonderful
Ines, Apr 2025
Pros (+) Room was lovely staff were very keen to help. Alan especially.
8.0
Very good
Praveen, Apr 2025
Pros (+) They charge for water bottles in fridge and that too its 50000 dong for 2 bottles. Also if u make bedsheet dirty, charges will be passed onto customer for cleaning.
8.0
Very good
Natalia, Mar 2025
Pros (+) Good hotel in a convenient location. Pleasant staff. Good breakfast. Clean room. The air conditioner needs general cleaning.
10
Wonderful
Tina, Mar 2025
Pros (+) I never been anywhere like this hotel in my whole entire life, fantastic customer service very clean,so helpful to do anything I don’t know What to say to be honest,please just try and you will see what happens, Thanks to all people working there by my heart ❤️❤️❤️❤️❤️❤️❤️❤️❤️ what to say to them unbelievable
Cons (-) Everything perfect
8.0
Very good
Debbie, Feb 2025
Pros (+) Very comfortable with good facilities. Huge choice for breakfast not necessarily what you think for breakfast but it is available in cost of the room
10
Wonderful
Trong, Feb 2025
Pros (+) All employees are good, Brian is a special one, he is a good staff and very helpful , we enjoyed every moment when we stayed in the hotel
10
Wonderful
Hue, Feb 2025
Pros (+) Good location. Clean. The staffs are friendly and helpful specially Brian.

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.