Mercure Pakenham
4 stars
8.9
Very good
(386)
4 stars
Updating price...

Mercure Pakenham

4 stars
77 Racecourse Road, Pakenham, VIC 3810
8.9
Very good
386 reviews
Updating price...

Overview

Rating
Ideally located within the Pakenham Race Club Precinct, Mercure Pakenham offers luxurious and contemporary accommodation. Whether you are staying for business or here to enjoy one of Pakenham's famous late-night races, there is a restful room type to…accorhotels.com
Ideally located within the Pakenham Race Club Precinct, Mercure Pakenham offers luxurious and contemporary accommodation. Whether you are staying for business or here to enjoy one of Pakenham's famous late-night races, there is a restful room type to cater for all your needsaccorhotels.com
Rating
8.9
Very good
Based on 386 verified guest reviews

Available rates

Sat 5/17
Sun 5/18

The neighborhood

77 Racecourse Road, Pakenham, VIC 3810

What's nearby

  • Pakenham Railway Station14 min walk

Reviews

8.9
Very good
386 verified ratings
Wonderful
258
Very good
83
Good
14
Okay
9
Fair
9
Mediocre
6
Poor
7

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness, modern facilities, and convenient location. Many highlighted the friendly service and good parking availability. However, some mentioned limited reception hours and areas for improvement in breakfast and bar services.
AI-Generated from customer reviews
Cleanliness10 out of 10
Location9.5 out of 10
Service9 out of 10
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Score by provider

All reviews

10
Wonderful
Chloe, May 2025
Pros (+) The size of the room. The gorgeous bathroom.
Cons (-) The aircon noise even when it wasn’t on.
10
Wonderful
Robbie, May 2025
Pros (+) Very nice, clean and modern
9.0
Wonderful
Susan, May 2025
Pros (+) Everything was fine. Helpful reception staff. Restaurant next door was great with good service food and seniors discount applied too
Cons (-) Shower design had water going out over floor and would have ended up getting the carpet if we didn't throw a towel down to protect it.
10
Wonderful
Sharyn, May 2025
Pros (+) Very comfortable bed and close proximity to all conveniences
6.0
Okay
Katrina, May 2025
Cons (-) That there wsdnt or isnt a spa
10
Wonderful
Lauren, May 2025
Pros (+) Location was excellent and staff were very friendly and ccomodating.
Cons (-) Nothing at all.
10
Wonderful
Mary, May 2025
Pros (+) parking, felt safe, clean
Cons (-) on the return trip ( 2 days later) you took a security bond but 2 prior stays you didn't.. I left the room in a spotless condition even stripping beds staff didn't even understand on checkout why it was charged.
9.0
Wonderful
Kim, May 2025
Pros (+) Everything 😃 Bed was very comfy 🛌
Cons (-) Nothing 😀
10
Wonderful
Craig, Apr 2025
Pros (+) Clean and comfortable. Will definitely be back.
8.0
Very good
Jeff, Apr 2025
Pros (+) Modern, clean, quiet location
Cons (-) Front kiosk had a good display case with nothing in it for the two days we were there

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.