All reviews
Love the openness! Room was big and comfortable!
Had a very tropical vibe!
Staff was very friendly and helpful!
Not much
This hotel does not deserve any stars. From the start, the staff encouraged us to cancel our Booking.com reservation in exchange for a 5% discount. There was no working Wi-Fi during our entire stay. We were told the issue had affected the whole area for several days, but there was no effort to offer an alternative solution. However, we were able to get WiFi in a restaurant two blocks away. The so-...Read more
Front desk staff was amazing! Very friendly, spoke great English, and very helpful with everything we needed. Hope they are commended by the owner for doing such a great job. Room was simple but fairly large, comfortable, and had everything we needed. Pool was awesome with half of it in the sun and the other in a covered area providing shade and keeping the water a little chilly which was wonderfu...
The staff were extremely helpful. I had a puncture on my car tyre and the girl on reception found a guy to come out and repair it within an hour for £15!
+: Very friendly staff (especially the receptionists) that helped us a lot with our questions and daily planning. My travel companion was a bit sick but the staff accommodated our needs. -: The rooms were clean and spacious. Nonetheless, we believe that there is potential to decorate the rooms in a better way.
Small hotel close to the center. large room looking onto the pools. Well kept tropical garden. Very quiet but the best is the staff. So lovely and friendly. They tell you all about the town and things to do on arrival and always a lovely thing to say every day.
They are still doing work so might bother some people. Everything else else was perfrct
Rooms as big as a palace. Extremely friendly and helpful staff. Great location.
The staff was great. In general, all the facilities met my expectations. The included breakfast was simple, but good. If I ever go back to Valladolid I would consider staying here.
In the evening the sun is only available in the restaurant terrace, which would have been a perfect place to sit and enjoy the sun for a few hours. However, we were not allowed to sit there, apparently for some issue they had the day before. Very minor thing though.
Breakfast was fine (Continental), honey too runny. OK location, walkable to Centro in 15 minutes, Calzado de los Frailes in 15 minutes. Not many other amenities around the hotel, however.
Everything was exceptional.
