May De Ville Lakeside Hotel
4 stars
9.4
Wonderful
(1837)
4 stars
Updating price...

May De Ville Lakeside Hotel

4 stars
43 Gia Ngu, Hoan Kiem, Hanoi
9.4
Wonderful
1837 reviews
Updating price...

Overview

Luxury hotel with a full-service spa connected to the convention center in Hanoi This hotel features a full-service spa, an indoor pool, and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Other amenities Expedia Group
Luxury hotel with a full-service spa connected to the convention center in Hanoi This hotel features a full-service spa, an indoor pool, and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. May De Ville Lakeside Hotel offers 112 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.Expedia Group
9.4
Wonderful rating
Based on 1837 verified guest reviews

Available rates

Sun 7/27
Mon 7/28

The neighborhood - Hoan Kiem

43 Gia Ngu, Hoan Kiem, Hanoi

What's nearby

  • Kim Ngan Temple0.06 mi
  • Night Market0.1 mi
  • Thang Long Water Puppet Theatre0.11 mi
  • Ta Hien Street0.13 mi
  • Jade Mountain Temple0.16 mi
  • Dinh Co Vu0.19 mi
  • Thang Long Ca Tru Theatre0.09 mi
  • Hang Bac Temple0.1 mi
  • Hanoi Ancient House0.12 mi
  • Ba Kieu Temple0.15 mi
  • Hang Gai Street0.18 mi
  • Bach Ma Temple0.2 mi

Reviews

9.4
Wonderful
1837 verified ratings
Wonderful
1292
Very good
269
Good
153
Okay
58
Fair
27
Mediocre
15
Poor
23

Summary of reviews

Guests say
Guests appreciated the great location of the hotel, especially in the Old Quarter, and many highlighted the friendly and helpful service from the staff. However, several reviews pointed out significant cleanliness issues, including dirty sheets and unpleasant odors in some rooms, which detracted from their overall experience.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness2.5 out of 10
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All reviews

10
Wonderful
Lydia, Jul 2025
Pros (+) Beautiful pool area, fabulous buffet breakfast & ideal location in the centre of the old town
6.0
Okay
Dominic, Jul 2025
Pros (+) Location is excellent . Right in the heart of the action. Rooms are small. Facilities including are pretty good. Staff could be more helpful. Only really helpful if they think you are going to complain.
Cons (-) Room is very small.
8.0
Very good
Malcolm, Jul 2025
Pros (+) Friendly service
10
Wonderful
Adrian, Jul 2025
Pros (+) Sophie the customer service manager was amazing! View for breakfast was incredible, location of hotel perfect.
10
Wonderful
Georgie, Jul 2025
Pros (+) Friendly and professional staff team, including Spa and restaurant staff. Well located to walk to many sights and shopping. Early room checkin at 8am after a long flight and room upgrade to enable early check-in was a great beginning to the stay. Skybar has awesome lake and city views. Restaurant also excellent food, both Vietnamese and European menus with a view from the 12th floor across the lak...
Cons (-) Nothing, it was all great.
Read more
9.0
Wonderful
Anonymous, Jul 2025
Pros (+) The staff were very very friendly, especially the male staff when we went to go get breakfast was very nice and made a great start to the day.
Cons (-) If you are planning to stay during the weekends, you need to walk out a bit to grab a taxi.
10
Wonderful
Muller, Jul 2025
Pros (+) Great location
Cons (-) A bit noisy at nights
10
Wonderful
Jeffrey, Jul 2025
Pros (+) Close to everything. Great breakfast do we want somebody to come?
10
Wonderful
Joshua, Jul 2025
Pros (+) The staff were friendly and helpful. The room was nice and a good price.
9.0
Wonderful
Natasha, Jul 2025
Pros (+) Our family room was lovely, clean and spacious. We had a balcony overlooking the street which was great to watch the world go by. It was fantastic to enjoy a cocktail overlooking the lake at the rooftop bar and cool down and swim in the rooftop pool after a hot day of sightseeing. The location was fantastic, easy walking to the night markets and the staff were lovely and helpful.
Cons (-) Our hot water was not working when we arrived but this was quickly resolved by the staff.

Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.