All reviews
My partner and I had an absolutely wonderful experience at Matsukaya Honten. From the moment we entered, the atmosphere was warm and elegant, and we immediately felt well taken care of. The food was simply outstanding – every course was beautifully presented and bursting with flavor. The quality of the beef was exceptional, and each bite truly melted in our mouths. You can really taste the attenti...Read more
Food
Cold corridors, Onsen could have been lot better, room decor,
Incredible dinner, fantastic hospitality and great room
The staff of the Matsuzakaya Honten were truly incredible. The whole experience felt like real luxury. The onsens were beautiful and clean, both private and public -- though every time we were in the public one we were the only ones there, despite the place being booked. Every amenity is available, the kaiseki was elaborate and delicious, and we did not want to leave.
There is nothing we didn't like about the experience.
Dinner was great
Breakfast was ok
Our stay at Matsuzakaya Honten was nothing short of magical—a serene and soulful retreat that lingers in memory long after departure. Nestled within the tranquil beauty of Hakone’s lush mountains, this ryokan is a graceful bridge between Japan’s rich past and the peacefulness of the present. From the moment we stepped through the entrance, we were embraced by a quiet sense of hospitality that felt...Read more
The soaking tub outside our bedroom
Very far from train station without shuttle - cab/ uber about 70.oo US
way beyond my expectation. me and my partner had a great time there
Old with character. Bit of a warren but that added to its charm
Nothing
We were very happy with our 1-night stay! The service, food, amenities, and the onsen were incredible. We wished we had another night!
The driving to the location was a bit precarious at times, but we were very lucky that we had arrived just moments before it started snowing heavily. All roads were not passable unless it was after the snow plows and if you had snow tires.
