All reviews
Beautiful property with a lovely touch of Japanese culture & history . Very nice spacious rooms. Great Japanese bath downstairs. IAnd the staff was amazing
There was really nothing we didn’t like
Super friendly staff and 100% great service
Room and Onsen fantastic and staff were amazing.
I like the traditional rooms style, the baths and the friendly staff. The location was also perfect.
Our room was by the restaurant and there were things in our way and noise at times.
Amazing experience. The room was huge and cosy. The onsen was fantastic. Everyone was extremely kind, they barely speak English but it was not a problem at all.
Some towels more would have been appreciated, if I really have to find something to “complain”. The kaiseki dinner in the room was good, but surely not the best we had in Japan.
We loved this place. The rooms are huge and a great change of pace from the usual Japanese hotel experience. The bathrooms and futons are awesome. We also really liked the onsens, if you’re into that experience. The staff are also extremely nice and helpful.
Not much.
We didn't take breakfast at the hotel
Very large room footprint for Japan! Every little detail is thought out in the rooms. Beautiful decoration throughout each space. Nicest bathroom we had in Japan, which is saying a lot. Awesome kaiseki style breakfast / dinner. Note that rooms with dinner included in the reservation are on a special floor next to the kitchen, so if your booking.com accommodation only includes breakfast, you can't ...
The Onsen was a treat, location very quite yet accessible and easy to get to famous sites and central Kyoto. Easy access to the river and Gion District. The staff were super friendly and helpful.
It was authentic and welcoming to foreigners - I didn't feel anything against me, even though I know there are rules and norms that tourists often flout. But they are nice enough to have signs and messages in English to guide tourists along. Location was another plus, it's right in the middle of a neighbourhood with all the great food and cafes and just a short walk to the downtown area and shoppi...
Not much. Maybe just the supplentary kaiseki meal times are limited, but that's because it's delivered to the guests room over multiple courses, so they can't have too many staff doing it simultaneously. I understand and it's not a big issue.Read more
