All reviews
Absolutely loved our cosy cabin at Matachica. Fairy tale arrival by speed boat with drinks awaiting us was an amazing start to the holiday. The resort is quiet, stylish and very tastefully decorated. It never felt busy even though i think it was over half full. The food was amazing! The chef knows what they're doing - fantastic bread and breakfast pastries but every meal was delicious. However, wh...
Take your bug spray as lots of mossies but the hotel provide mossie nets and coils which helped.Read more
Everything from the staff to the food to the private villa.
N/a
The location was scenic and the gardens were well Maintained. The rooms were pleasant.
The service was fairly poor, especially in the bistro and the restaurant. It felt that the staff required proper training. A big disappointment was the ‘included’ continental breakfast that was very poor.
Beautiful location, friendly staff, good facilities and food, good vibe
Coffee and tea could be better, otherwise all good
The resort is beautifully maintained - a lot of love and care is put into making the beach, the pool area, the lawns etc look as good as possible. The rooms are also beautiful and were cleaned to a high standard everyday. On our final night, the hotel did a ‘movie night’ under the stars - we thought this was a nice touch! The reception would also ensure that things were fixed for us very quickly (...
There should be a minibar in the room - this seems like quite a basic thing to have and it would have been nice to have a drink in the room or on our veranda without ordering it from the bar (when we asked about room service, we were told they didn’t really do room service). Also, the hotel is quite oriented around American tourists - for example, we found that there was a bit of an American tippi...Read more
The attention to detail and the well-appointed finishes. THE STAFF
My only negative would be that the kitchen ran out of a few menu items and were never replaced the whole week. And Mambo restaurant didn’t have a fish special on a Saturday night.
The hotel is beautiful... understated cool with nice furniture, relaxed ambiance and fantastic service. the food was exceptional, and the concierge did everything to make our diving trips perfect! It was a treat to come back to the beautiful resort and have a nice drink and meal after a full day of diving! Definitely want to come back!
Location, casitas,staff
Without the water taxi you’re kind of stuck or limited
This property was absolutely stunning. Everything was beautiful, nice , cozy and well maintained. I honestly can’t praise this stay high enough. Everything from the beds to the shower were well maintained and felt luxurious.
The restaurant was a bit pricier than we anticipated, but we were very impressed by the food. There is a 15% additional charge ( that I think gets divided between the staff monthly ) when you order anything which can be a bit confusing at first to see your bill layed out with the total , 15% charge and then tip optional area.
