Masseria Francescani
4 stars
9.1
Wonderful
(208)
4 stars
Updating price...

Masseria Francescani

4 stars
10 Via degli Olmi, 73100 Torre Chianca, Lecce
9.1
Wonderful
208 reviews
Updating price...

Overview

Rating
Waterfront hotel with free breakfast and a seasonal outdoor pool This hotel features a seasonal outdoor pool, concierge services, and dry cleaning. Free cooked-to-order breakfast and free self parking are also provided. Additionally, a computer statiExpedia Group
Waterfront hotel with free breakfast and a seasonal outdoor pool This hotel features a seasonal outdoor pool, concierge services, and dry cleaning. Free cooked-to-order breakfast and free self parking are also provided. Additionally, a computer station, tour/ticket assistance, and wedding services are onsite. Change of towels is available on request. Masseria Francescani offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.1
Wonderful
Based on 208 verified guest reviews

Available rates

Sat 5/17
Sun 5/18

The neighborhood

10 Via degli Olmi, 73100 Torre Chianca, Lecce

Reviews

9.1
Wonderful
208 verified ratings
Wonderful
178
Very good
12
Good
10
Okay
2
Fair
3
Mediocre
0
Poor
3

Summary of reviews

Guests say
Guests appreciated the beautiful location and architecture of the hotel, but many expressed disappointment with the service and cleanliness. Issues such as lack of staff, poor management, and cleanliness problems were frequently mentioned. While some guests enjoyed the breakfast and the ambiance, others felt that the hotel did not meet their expectations, especially in terms of service quality and attention to detail.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness2 out of 10
Service1 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

9.0
Wonderful
Geert, Oct 2024
Pros (+) Friendly staff
Cons (-) Great design, minimalistic however in the breakfast area
7.0
Good
Janet, Oct 2024
Pros (+) Room was comfortable. Property was attractive.
Cons (-) Bathroom was not great. Bathroom fixtures could have been nicer. Property wasn’t well located. Surrounding area was not attractive.
6.0
Okay
Philibert, Oct 2024
Pros (+) Nice old building, nicely renovated, very remote. Swimming pool was nice. Breakfast ok with local products, but always the same (see other comment below); Staff was nice and very welcoming.
Cons (-) Breakfast OK, but always the same day on day and you need to pay extra if you want any additional items; A bit more variety would be welcome. Insufficient soundproofing of the rooms, you can hear people chatting in the corridors in the morning, which is annoying (when you are in the main building). In the shower, the water was not evacuating optimally, always leaving some water in the bathroom. We...
Read more
10
Wonderful
Nicola, Oct 2024
Pros (+) Giarda, on reception and in the restaurant, so friendly kind and gave exceptional service The food was superb, recommend the taster meal The beauty and stylish buildings and garden
Cons (-) A little cold as it was October, rugs on the tiles in the bedrooms would help
7.0
Good
Rebecca, Aug 2024
Pros (+) Beautiful building and wonderful setting.
Cons (-) A huge lack of staff - 2 people running around like headless chickens! Unable to fulfill basic needs. 1 person checking in checking out, answering the phone, serving breakfast………. On arrival we were told to leave our suitcase and vacate the premises until check in, a shocking start after 10 hours of travel ( all we wanted was a cold drink and somewhere to sit until check in) the manager was hardly...
Read more
10
Wonderful
Sally, Jul 2024
Pros (+) The staff couldn’t do enough truly impressive
10
Wonderful
Jenny, Jul 2024
Pros (+) Peaceful location with everything you require. Lecce a short drive away
10
Wonderful
Annie, May 2024
Pros (+) I don’t know where to start…from the off, we were greeted at the car and shown around the Masseria. It is absolutely stunning and tastefully restored. It is even better than what the photos suggest, so you’re in for a lovely treat. The room was so spacious, our own jacuzzi bath and private patio. When we wanted to venture to the communal areas we were welcomed with snacks to accompany our wine. It...
Read more
10
Wonderful
Michael, May 2024
Pros (+) Very attractive premises originated from 14th century, but sensitively brought bang up to date.
Cons (-) Nothing really
7.0
Good
Darren, May 2024
Pros (+) Rooms are great, comfortable beds and pillows. Mini bar was helpful but expensive. €2.50 for small bottle of water. Outside pool and grounds are great, would make an ideal wedding venue if it had more facilities.
Cons (-) Four poster bed was great looking, but uncomfortable when trying to watch TV. No facilities on site, needs a restaurant and bar area, plenty of room on site to host guests. Breakfast - well we booked on the basis of other reviews, breakfast was simple one croissant to share, bread, local cake (which everyone returned every day) fruit, yogurt, granola, jam, honey and Nutella and the same every day....
Read more

Amenities

  • Outdoor pool
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 10:30 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number075035A100055112, IT075035A100055112