Marco Polo Ortigas Manila
5 stars
9.1
Wonderful
(1829)
5 stars
Updating price...

Marco Polo Ortigas Manila

5 stars
Meralco Avenue & Sapphire Street, Ortigas Center, Manila 1600
9.1
Wonderful
1829 reviews
Updating price...

Overview

Luxury hotel with 3 restaurants and a full-service spa This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge,Expedia Group
Luxury hotel with 3 restaurants and a full-service spa This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Marco Polo Ortigas Manila offers 316 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.Expedia Group
9.1
Wonderful rating
Based on 1829 verified guest reviews

Available rates

Thu 5/29
Fri 5/30

The neighborhood

Meralco Avenue & Sapphire Street, Ortigas Center, Manila 1600

What's nearby

  • UnionBank Plaza0.02 mi
  • Asian Development Bank Headquarters0.23 mi
  • Robinsons Equitable Tower0.26 mi
  • Philippines Stock Exchange0.35 mi
  • Ortigas Center0.44 mi
  • SM Megamall0.48 mi
  • Metrowalk0.06 mi
  • One Corporate Centre0.25 mi
  • Robinsons Galleria Mall0.35 mi
  • Medical City0.44 mi
  • EDSA Shrine0.45 mi
  • Shangri-La Mall0.65 mi

Reviews

9.1
Wonderful
1829 verified ratings
Wonderful
1301
Very good
257
Good
144
Okay
61
Fair
28
Mediocre
17
Poor
21

Summary of reviews

Guests say
Guests generally praised the hotel's cleanliness, atmosphere, and comfort, highlighting the friendly staff and good location. However, there were significant complaints regarding service delays, billing issues, and noise levels during weekends.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Atmosphere9.5 out of 10
Bed Comfort9 out of 10
Location8.5 out of 10
Service1 out of 10
Value for Price1 out of 10
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Score by provider

All reviews

6.0
Okay
Sejal, Apr 2025
Pros (+) The staff was very nice and always helpful in orienting us.
Cons (-) The room was oddly shaped and dated in its furniture with very dim lighting and passable wifi. On our last morning (before checkout), the ceiling in the hallway leaked. While they mopped up the floor, the repair works were noisy as we were getting ready to leave. Other things: the lady at reception told my colleague that breakfast lasted til 9:30 am; we started late so thought we had missed it, bu...
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9.0
Wonderful
Winters, Apr 2025
Pros (+) The breakfast was great. The concierge and all the employees were fantastic. The coffee shop had great espresso and there were plenty of places to walk, like the market on the weekend for street food.
Cons (-) The lighting was very poor in the room. In addition to that, I never got the controls of what switch controlled which light. This may be a USA norm, but I had to ask for daily room upkeep. Because I did, I felt like I was asking too much. Regardless the cleaning service was extremely thoughtful and thorough, extremely professional and curtious.
10
Wonderful
Arin, Apr 2025
Pros (+) This hotel is a beautiful place to stay in Manila. The location is close by to malls and the facilities and the rooms here are top notch. We loved how the check-in was on such a high level and had a great view, as well as how grand it felt to be there. The breakfast was great too and the rooftop bar was a lovely addition. The indoor pool was great and our favourite part was having a massage daily ...
Cons (-) The only complain would be the airport transfer seemed quite expensive compared to a private taxi but other than that, we didn't have any complaints at all.
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10
Wonderful
Armaine, Apr 2025
Pros (+) Clean very comfortable Kylie assisted us well They gave us a cake for our anniversary
10
Wonderful
Hang, Apr 2025
Pros (+) Staffs are very helpful . Location is good .Breakfast has a lot of choices of food .I highly recommend to stay here if visit Manila
9.0
Wonderful
Joel, Apr 2025
Pros (+) Excellent service given by staff. Nice view of the city. Good location.
Cons (-) The room carpet has a strong odour. The elevator was confusing to navigate at first but staff was there to guide us.
9.0
Wonderful
Carunungan, Apr 2025
Pros (+) For this particular stay, we celebrated our daughter’s 6th birthday, and it was such a pleasant experience! We’ve tried different room types before, but this time our daughter requested the room with a window by the bathtub — her personal favorite! I love that all rooms come with bathtubs, but the ones with the glass partition add a little something special, especially for kids. :) What truly make...
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9.6
Wonderful
Anonymous, Mar 2025
We had a pleasant stay at Marco Polo Hotel in Ortigas. The room was clean, spacious, and comfortable, with great city views from the higher floors. The staff was friendly and attentive, and the dining options were good with quality food. The location is convenient, with easy access to malls and offices in the area. Overall, a great stay with excellent service and a convenient location.
9.6
Wonderful
Anonymous, Mar 2025
I love this hotel because it has everything you need within the hotel property as well as around the hotel area. My kid loves the pool even if it isn’t outdoor. We find their breakfast buffet to be complete and staff super friendly!
8.4
Very good
Anonymous, Mar 2025
The pool was great, tye staff was kind and helpful

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.