Mandarin Oriental, New York
5 stars
8.8
Very good
(467)
5 stars
Updating price...

Mandarin Oriental, New York

5 stars
80 Columbus Circle At 60th Street, New York, NY 10023
8.8
Very good
467 reviews
Updating price...

Overview

Luxury hotel with a full-service spa connected to a shopping center in New York Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health c…Expedia Group
Luxury hotel with a full-service spa connected to a shopping center in New York Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. Mandarin Oriental, New York offers 244 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
8.8
Very good rating
Based on 467 verified guest reviews

Available rates

Wed 7/23
Thu 7/24

The neighborhood - Upper West Side

80 Columbus Circle At 60th Street, New York, NY 10023

What's nearby

  • Beam Laser Spa1 min walk
  • Dizzy's Club2 min walk
  • Time Warner Center2 min walk
  • Museum of Arts and Design3 min walk
  • Century Apartments4 min walk
  • Eva and Morris Feld Gallery4 min walk
  • Jazz at Lincoln Center1 min walk
  • Whole Foods Market2 min walk
  • Columbus Circle3 min walk
  • Church Of St Paul The Apostle4 min walk
  • Lincoln Plaza Cinemas4 min walk
  • David H. Koch Theater5 min walk

Reviews

8.8
Very good
467 verified ratings
Wonderful
253
Very good
87
Good
58
Okay
21
Fair
26
Mediocre
12
Poor
10

Summary of reviews

Guests say
Guests appreciated the hotel's great location and views, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, particularly in the restaurant and spa areas. Some guests also noted that the rooms felt dated and cramped, and there were issues with amenities like coffee makers and room service.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
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All reviews

10
Wonderful
Nigel, Jun 2025
Pros (+) Great location and services
Cons (-) It’s expensive
9.0
Wonderful
Turki, May 2025
Pros (+) The staff, in general, were very welcoming and helpful, with a special mention to Miles Gomez. He stood out for his exceptional hospitality and assistance. As someone who travels frequently, I can confidently say that Miles is one of the best front desk staff I have ever encountered.
8.0
Very good
Raffaele, Mar 2025
Pros (+) Excellent location, staff friendly and helpful.
Cons (-) Room was a bit old needs to be renovated Though the room was not clean! Sheet were stained, bathroom and loo were not clean No coffee machine Our luggage were sent to a different room and took them 2 hours to bring them to our room. Staff was very nice and helpful they tried to help us and make it up for the inconveniences
7.0
Good
Juergen, Mar 2025
Pros (+) Great location.
Cons (-) Given the price tag room felt a bit dated and small. Sadly room service made mistakes and the door men are not well informed/misinformed rg parking.
8.0
Very good
Sue, Feb 2025
Pros (+) Location good ; staff very helpful
Cons (-) Swimming pool surrounds not as luxurious as they should be at this price. Sauna too cool. Carpet in bedroom tired. No real lounge fir residents ( only coffee bar/restaurant- always crowded)
10
Wonderful
Steve, Jan 2025
Pros (+) Asked for a high room as we were on our baby moon, got the top floor with best view the hotel has to offer. Concierge was very helpful with babysitting. Everything was great.
Cons (-) Had a weird interaction with one of the women at reception where she wouldn't let my wife up to our room as she didn't have her ID... Who takes their ID to breakfast? And why not just call me in the room to verify that my wife is... My wife... Guess that things about being black in America is a real thing.
9.0
Wonderful
Olayinka, Dec 2024
Pros (+) Didn’t have breakfast
Cons (-) NA
10
Wonderful
Amity, Oct 2024
Pros (+) Amazing views, large rooms
8.0
Very good
Margaret, Aug 2024
Pros (+) Everything they have.
Cons (-) High price in this summer
10
Wonderful
Harshit, Aug 2024
Pros (+) Excellent staff. Great service. Very courteous. Food is good. Spa is wonderful.
Cons (-) Wait for elevator. Two different set of elevators to take.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Valet parking
  • Business center
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.