Mandarin Oriental, Miami
5 stars
8.7
Very good
(1157)
5 stars
Updating price...

Mandarin Oriental, Miami

5 stars
500 Brickell Key Drive, Miami, FL 33131
8.7
Very good
1157 reviews
Updating price...

Overview

Rating
Luxury Miami hotel in Downtown Miami with a full-service spa Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Other amenities include 4 bars/lounges, a fitness center, and a poolside bar. Mandarin Oriental, Miami offers…Expedia Group
Luxury Miami hotel in Downtown Miami with a full-service spa Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Other amenities include 4 bars/lounges, a fitness center, and a poolside bar. Mandarin Oriental, Miami offers 326 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. Guests under 18 years old are not allowed in the fitness facility or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.7
Very good
Based on 1157 verified guest reviews

Available rates

Fri 4/4
Sat 4/5

The neighborhood - Brickell

500 Brickell Key Drive, Miami, FL 33131

What's nearby

  • The Miami Circle1 min walk
  • 701 Brickell Avenue10 min walk
  • Brickell Mausoleum13 min walk
  • The Mark on Brickell13 min walk
  • Sabadell Financial Center14 min walk
  • Icon Brickell15 min walk
  • Tequesta Point7 min walk
  • Plaza on Brickell11 min walk
  • Miami Circle13 min walk
  • Mary Brickell Village14 min walk
  • Avenue on Brickell14 min walk
  • Dr. James M. Jackson Office15 min walk

Reviews

8.7
Very good
1157 verified ratings
Wonderful
742
Very good
170
Good
109
Okay
57
Fair
33
Mediocre
15
Poor
31

Summary of reviews

Guests say
Guests generally praised the hotel for its prime location, attentive and friendly staff, and the cleanliness of the rooms. The amenities, including the pool, jacuzzi, and room service, also received positive feedback. However, there were notable concerns regarding the quality of service, particularly related to inconsistencies in staff responsiveness and experiences of shabbiness, which detracted from the overall experience. Additionally, guests felt that the value for the price paid was not always justified, citing high costs for breakfast and parking.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Amenities8.5 out of 10
Room Size8 out of 10
Service3 out of 10
Value for Price2.5 out of 10
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Score by provider

All reviews

8.0
Very good
Mariusz, Mar 2025
Pros (+) Service quality
Cons (-) Nothing
8.0
Very good
Teresa, Feb 2025
Pros (+) Beautiful location and facilities.
Cons (-) The restaurant is very busy and very noisy. Difficult to get a reservation.
10
Wonderful
Jure, Feb 2025
Pros (+) One of the premier hotels in Miami. Amazing views of Brickell and is perfectly situated in the Brickell Key. Love the pool and all the ametities of the hotel.
Cons (-) Nothing
9.0
Wonderful
Nikolaos, Jan 2025
Pros (+) Breathtaking view Convinient location
Cons (-) FnB quality
8.0
Very good
Gaya, Jan 2025
Pros (+) Great location and very comfortable room, but the overall experience didn’t meet the standards of other 5 star properties I stayed in.
Cons (-) No coffee machine in the room. Door staff not helpful with luggage during departure. Overall service was not as expected.
8.0
Very good
Jenna, Jan 2025
Pros (+) Beautiful view. Great rooms
Cons (-) The person across from us was up all night playing loud rap music. Hard to sleep
9.0
Wonderful
Sulei, Dec 2024
Pros (+) Location
6.0
Okay
Marthe, Dec 2024
Pros (+) It’s ok tourist class hotel but no luxury. Beds fine and spacious rooms with big bathrooms and bathtub.
Cons (-) Not The same standard as Mandarin Oriental in other places like Bangkok.
9.0
Wonderful
Juan, Nov 2024
Pros (+) This was our second stay in Mandarin Oriental and we did not go wrong. We enjoyed our short stay from the moment we checked in - Alejandra was great. She helped my mother check in and assisted us on everything she could. Breakfast was delicious. The location and the view from our rooms were awesome.
9.0
Wonderful
Jane, Nov 2024
Pros (+) Incredible view of downtown from the room, close enough to be convenient but without the traffic noise.
Cons (-) Slow service in the reception cafe

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee shop
  • Valet parking
  • Business center
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.