Mandarin Oriental, Jakarta
5 stars
9.1
Wonderful
(888)
5 stars
Updating price...

Mandarin Oriental, Jakarta

5 stars
Jalan M.H. Thamrin, PO Box 3392, Jakarta 10310
9.1
Wonderful
888 reviews
Updating price...

Overview

Luxury hotel with 2 restaurants and a nightclub Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside barExpedia Group
Luxury hotel with 2 restaurants and a nightclub Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request. Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.1
Wonderful rating
Based on 888 verified guest reviews

Available rates

Mon 7/28
Tue 7/29

The neighborhood - Menteng

Jalan M.H. Thamrin, PO Box 3392, Jakarta 10310

What's nearby

  • Bundaran Hi0.07 mi
  • Welcome Statue0.08 mi
  • Grand Indonesia0.16 mi
  • Thamrin City Shopping Mall0.46 mi
  • Thamrin City0.53 mi
  • Wisma 460.59 mi
  • Selamat Datang Monument0.08 mi
  • Plaza Indonesia0.16 mi
  • Dancing Fountain0.28 mi
  • General Soedirman Street0.51 mi
  • Sarinah Mall0.57 mi
  • Jenderal Besar DR. Abdul Haris Nasution Museum0.67 mi

Reviews

9.1
Wonderful
888 verified ratings
Wonderful
679
Very good
103
Good
47
Okay
19
Fair
16
Mediocre
13
Poor
11

Summary of reviews

Guests say
Guests appreciated the excellent service and cleanliness of the hotel, highlighting the friendly and helpful staff. However, many reviews pointed out issues with noise levels and the location, which made it difficult for some guests to rest comfortably. Overall, the hotel offers a good experience but has room for improvement in certain areas.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location2 out of 10
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All reviews

10
Wonderful
Mario, Jul 2025
Pros (+) Phantastic room
10
Wonderful
Nadya, Jul 2025
Pros (+) The location is perfect and the staff is very kind and friendly. Thank you for the bday surprise cake in the morning during my breakfast.
9.0
Wonderful
Luqqyy, Jul 2025
Pros (+) The staff are friendly and helpful.
10
Wonderful
Diankef, Jul 2025
Pros (+) front desk ms ika is so friendly n I shld say all mandarin oriental staff's is polite n friendly. d bfast spread superb n ms syafira with her staff we will gv a top rated...good job
Cons (-) massage therapy....we went on d last day of stay..it's not abt the price but the service is i shld say bad...just don't feel that they are professional massage therapist
8.0
Very good
Yves, Jul 2025
Pros (+) Very nice location and perfect service. they helped with everything 24/7 and you could chat them cia whatsapp. Staff is very attentive and anticipated our needs. Couldnt wish for a better staff
Cons (-) The hotel is right next to the main street, in the room with monument view, you can hear lots of the car noise all night. The windows are pretty thin so sound get through easy. They provided earplugs but didnt help much either
10
Wonderful
Mimi, Jul 2025
Pros (+) Great location, comfort bed and cosy room environment
10
Wonderful
Mohammed, Jul 2025
Pros (+) Breakfast was excellent
Cons (-) Jakarta city is not that interesting
9.0
Wonderful
Neal, Jul 2025
Pros (+) Location, large spacious room and great view!
Cons (-) The French restaurant was closed for renovations and I was not informed of this until I tried to go there. They were still running promotions for it even though it was closed.
9.0
Wonderful
Raz, Jul 2025
Pros (+) Familiarity with the dedicated staff from club lounge to chefs at main dining
Cons (-) The pool but not much can be done there
10
Wonderful
Tessa, Jul 2025
Pros (+) Excellent staff - friendly, accommodating, and helpful (they provided us with spare clothes when our luggage was delayed); very pleasant pool, great gym, and very good breakfast
Cons (-) Traffic noise can be loud, but that's the case everywhere in central Jakarta

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.