All reviews
Beautiful rooms. Clean. Nice pool. Relaxing atmosphere. We got a nice upgrade, which was nice from the concierge.
Staff was a bit robotic especially in the Restaurent. Like abiding by rules instead of making us feel welcome. Some facilities were not working properly. Price is too high versus service.
First of all, it’s gated community. 24 hours guard in the front. Every unit has its own private entrance and private space. And I believe every unit has its own view of the ocean.
This was the final and also the most expensive hotel on our six-stop journey through Costa Rica – unfortunately, it ended up being only the second-worst. Four of the six hotels we stayed at offered a significantly better overall experience. The grounds and the room are undoubtedly beautiful, but they do not justify the steep price in any way. Service is decent, but for a 5-star hotel in this price...
All in all, it's a nice hotel, but the value for money just isn't there. If you're expecting luxury, you'll only get above-average quality at best. There's definitely room for improvement. In the end, it’s a pretty hotel that doesn’t live up to its promises. For the price we paid, we had far better experiences elsewhere on our trip.Read more
Wonderful pool and poolside bar. Clean. Comfy beds. Nice outlook. Short walk to a lovely beach. Free sunscreen available at the pool is a nice touch.
Food in the main restaurant in the evening wasn’t to our liking, which was a shame because it had a wonderful position and outlook. We ate outside of the hotel most nights. The welcome needs to be tightened up. Our driver was told to drop us off at the gate, there was no one there to welcome us. We then had to walk to the reception because there was no golf cart. There was also works going on at t...Read more
The location, property, amenities and staff was wonderful.
The room had a musty smell. To be expected considering the resort is on a hill side jungle.
This is our second time staying at Makanda, the hotel itself is breath taking! The hotel staff is so helpful and incredible. The rooms are extremely comfortable and the architecture is lovely! Loved waking up to monkeys outside of our room!
Food and drinks are very expensive for what you get. $300 dinners and leaving still hungry.
We enjoyed everything! Staff was great, kind and really helpful. The room, the hotel itself was gorgeous. We saw more animals in the hotel’s surrounding than in Manuel Antonio. Pool area chic and relaxing.
Stunning grounds, access to the beach, pool areas and rooms. Creative luxurious bedroom bathroom and common areas. Mostly delightful staff and being taken around by buggy's was helpful given the steep gradients
Reception staff always busy. Watch out for a last-minute mini-bar scam - we settled the bill to then be informed that we taken whiskey (the most expensive!) and a bottle of Evian water, we hadn't touched the minibar. However we'd returned to the room just before check out time and saw the bottles had been removed from the minibar and were left on a glass table which looked strange. We argued and t...Read more
The staff was very attentive and kind. Food in the restaurant was delicious. The room was extremely comfortable and spacious. Loved all the pools. We enjoyed the beach. The location of the hotel is magical you feel like being up in the tree tops. We observed 3 of the 4 types of monkeys playing around, so fun. We thought the DJ was a fun event.
We visited during the rainy season. Because of the steep decline of the slippery terrain (safety reasons) we had to be transported everywhere. That was a smooth and fantastic service with friendly drivers. We just wished that we could have been more physically active during our stay.
Location and service was oustanding. The view was breathtaking. Perfect spot for a relaxing week
