All reviews
Relaxing, quiet. Great staff, superb food
Hospitality, suppprt for activities outside of the hotel, personalized services, shuttle, ambience
Food in the resto
Everything was absolutely amazing from start to finish – the staff, facilities, food, service, and even the private shuttle to most locations were all spot on. We genuinely couldn’t fault the experience. The weather was perfect too, which made it even better. The only thing we personally didn’t enjoy was the bed – we’re not sure why, but we both struggled to get a good night’s sleep each evening. ...
Just the bed - We wouldn't change a single other thing.Read more
Gorgeous pool, exceptional service 12/10, you felt like a guest at someone’s private chateau. Staff cannot do enough to make you happy and comfortable. Elsa was incredible. Shuttle service to beach clubs and town is a huge plus, takes the stress out of getting around in the heat and traffic. Quiet tranquility, luxury, high end experience all around with like-minded guests
The pool closes at 6pm. All guests found this less than ideal. Coming back from beach clubs around 6pm, all you wanted to do was relax around the pool for an hour. They should keep it open until 7pm at least, since nobody was having dinner there before 7.30 pm anyway and I’m sure they wouldn’t care if someone was in the pool until 8pm. I think they really need to change that rule. That’s the only ...Read more
It’s was truly disappointing for the cost of each night. The staff was extremely unpleasant and rude. Checking out brought to there attention a mini bar charge was I didn’t use. They won’t accommodate me. Very unhelpful with reservations. In all, over rated place. Will NEVER go back to suggest to families and friends.
Staff No music Food menu
Very quit , clean and Modern, super friendly staff !
The Pool water was around 30 degrees Celsius, way to warm when the outside temperature is around the same ! I think the pool should be a refreshment - not like a hot tub !
The staff were the most amazing staff we’ve ever encountered at a hotel, they had an onsite shuttle car which dropped us off at all of our dinners or lunch reservations and picked us up which made such a huge difference as usually taxi’s abroad cost so much! Everytime we came back to the hotel we were greeted by staff and by some nice fresh cold flannels to refresh our hands with! When we went to ...
Absolutely nothing everything was perfectRead more
Secluded, relaxing and very chilled.
Lot of insects on our private plunge pool that should have been cleaned
Luxurious and quiet and comfortable 10/10
The only downside was that our private Plunge pool was a little dirty; with leaves and dead bugs and ants
Beautiful hotel, very quiet, staff lovely and very helpful.
