All reviews
Staff very nice and helpful..nice swimming pool Fitness is superb
Rooms a bit old… We took half board…it is vey confusing for dinner because it is a la cart and nobody knows what is included
Very kind and helpful staff, great security, big and clean rooms, amazing front desk team.
Staff is super friendly and always accommodating. Superb hotel, beds comfortable, and large clean rooms. Location is central, near to amenities.
The security process upon entering the hotel is a waste of time since the alarm alerts most of the time passing through, but no one cares.
The staff
The aircon was so loud, it got so hot at night then unable to sleep with loud noise from the air con. Otherwise everything else was great
The whole hotel experience and the staff were amazing, Good job! They helped make my mum's birthday a very memorable one. Spoke to a reservation agent by the name Charles, he went out of his way to make a day a success..... God bless you 🙏.
Wish the stay would have been longer
Hotel was very comfortable. Room was spacious and staff were superb. Breakfast was excellent and well presented and staff very attentive and professional.
Room pictures on booking.com has a bath in the bathroom. Description didn't mention bath when I re-read. So slightly misleading if you dont read fine details.
Good location for exploring Nairobi. Lots of restaurants and bars within walking distance. Hotel is huge and very comfortable. Our room was big and a great place to recover from jet lag. Staff was all friendly and helpful. Pool amazing! Would stay here again.
Room Availability for Large Groups- It was fantastic that they offered spacious rooms suitable for big groups. This made our stay much more enjoyable as we could all be together. Inclusive Meals-Having breakfast and dinner included in our stay was a significant plus. It made planning our days easier and allowed us to enjoy meals together without worrying about extra costs. Cleanliness-The cleanlin...
There was one significant issue that left me frustrated: the inconsistency in laundry pricing. Initially, I was informed that the laundry service cost 500 shillings per kilogram, which seemed reasonable. However, when I received my bill the next day for $216 for two loads, it was a shock. I later learned that the staff had not filled out the laundry list correctly when they picked up my items, whi...Read more
Very enjoyable stay. Amenities were good
Revolving restaurant
bathroom
