M Social Hotel Suzhou
5 stars
9.3
Wonderful
(22)
5 stars
Updating price...

M Social Hotel Suzhou

5 stars
Hlcc, Tower 4, No.788 Zhongyuan Road, Suzhou, Suzhou 215000
9.3
Wonderful
22 reviews
Updating price...

Overview

Rating
Luxury hotel connected to the convention center in Suzhou Industrial Park with a full-service spa Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, Expedia Group
Luxury hotel connected to the convention center in Suzhou Industrial Park with a full-service spa Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a sauna, and concierge services are onsite. M Social Hotel Suzhou offers 294 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.Expedia Group
Rating
9.3
Wonderful
Based on 22 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood - Suzhou Industrial Park

Hlcc, Tower 4, No.788 Zhongyuan Road, Suzhou, Suzhou 215000

What's nearby

  • Suzhou Harmony Times Square0.08 mi
  • Suzhou Industrial Park0.73 mi
  • Suzhou Ferris Wheel0.3 mi

Reviews

9.3
Wonderful
22 verified ratings
Wonderful
19
Very good
2
Good
1
Okay
0
Fair
0
Mediocre
0
Poor
0

Summary of reviews

Guests say
Guests appreciated the great location, excellent service, and clean rooms. Many highlighted the spaciousness and comfort of the rooms, as well as the quality of the breakfast. However, some guests noted issues with bathroom amenities and room configurations that lacked privacy.
AI-Generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
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Score by provider

All reviews

9.0
Wonderful
Michiel, Mar 2025
Pros (+) Trendy, Modern, clean, comfortable rooms with great views. Good gym. Walking distance to the lake and a mall
Cons (-) I didn’t like that I couldn’t open the windows n-especially since the room was 24°C as the AC was not functioning yet.
10
Wonderful
Yoram, Feb 2025
Pros (+) everything
Cons (-) nothing
10
Wonderful
Abdullah, Oct 2024
Pros (+) Amazing room, welcoming experience and an excellent service. The view was spectacular especially at night when city lights are on, everything you need is a short walking distance.
Cons (-) Nothing to complain about
10
Wonderful
Ho, Sep 2024
Pros (+) The staffs were friendly. And the location is excellent, room very comfortable and clean.
10
Wonderful
Gwendolen, Sep 2024
Pros (+) Fabulous hotel. Rooms are spacious with great views of the surrounding commercial district. Breakfast was excellent with lots of choice and fresh produce. Lovely swimming pool with a view. Gym is modern and very good for a hotel gym. Would definitely recommend this hotel.
9.6
Wonderful
Anonymous, Aug 2024
Location is great. Close to supermarket, restaurants, shopping. Commercial gym in building can be used by hotel guests. Breakfast buffet is wonderful mix of eastern and western cuisines. Rooms are spacious and clean. Only minor complaint is the odd room configuration where toilet and shower lack privacy (sink and mirror in main room, and only thin glass door separates toilet and shower from room).
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9.0
Wonderful
Michiel, Jul 2024
Pros (+) Modern hotel, great views. Good facilities, like extensive gym and breakfast. Walking distance from several shopping malls a day just 10m away by foot is a whole area of restaurants.
Cons (-) They’re trying a little too hard to be trendy and cool. I didn’t like the fake bird chirping in the breakfast area and the handwritten note on my window, which was marring my gorgeous view… The check-in when you arrive is on the 25th floor. It would be nice if that was made clear on the ground floor (‘sky lobby’ could be anything. Consider the word ‘reception’ or ‘check-in’. )
9.0
Wonderful
Yoram, Jun 2024
Pros (+) I would give the M. Social hotel a perfect score but the air conditioning is not working properly.
Cons (-) Everything except the temperature in my room which was too warm for my comfort.
9.0
Wonderful
Gabor, Mar 2024
Pros (+) A highly recommended option with great value for money if you visit the development zone in Suzhou. I loved the high-floor panorama and the friendly staff.
Cons (-) Still thinking... I'd really have to make up somehthing, like the foggy weather blurred the lake view we'd otherwise have.
8.0
Very good
Gavin, Feb 2024
Pros (+) Very modern, fantastic facilities, brilliant location, great view, really cool, fantastic decor
Cons (-) Room was far too hot and air con not working. Was advised Not switched on as it’s still winter Shame as otherwise it was fantastic

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.