All reviews
Fantastic breakfast- great staff and a really lovely experience
N /A
Breakfast was lovely, the setting was beautiful & the staff were helpful & friendly
The bar area could have been more accessible
Everything
Mattress way too hard.
Great air conditioning. Fabulous pool. Comfortable room. Delicious breakfast.
I enjoyed everything! And the staff is amazing!
The staff, actual building and grounds are great but the place is getting tired and old and needs money spent on it now or it will get lower and lower on the scale. It could be fantastic and would warrant a higher charge but it needs a big investment urgently or ot will fail and fall and it really shouldn't.
A little grubby in parts, very tired building and grounds and needs a general clean and decorate.
Amazing breakfast
Bed was not for me
Good breakfast, clean room
I expected more considering it is described as a 4-star hotel — there was only a blanket for cover, the water was not complimentary, and there was no kettle.
The breakfast was amazing. Staff was very personable and gracious. Room was clean . Nice balcony and view . Shower was good
Bed was hard and uncomfortable, pillows ok. The bathroom had a terrible mold and musty smell so we kept the door closed and ac on to be able to not smell.
The location of the hotel is great. It's on top of Luz with a nice view of the ocean. The rooms are very spacious and clean. We had a nice balcony with two chairs and a table. There is also a fridge and enough drawers to store your clothes. Right in front of the hotel you have a spacious parking area. The receptionist is very friendly and helpful. They helped us book a boat tour as the website req...
The fridge in the room was quite noisy at times. We also had a room right above the kitchen or the restaurant area so we could hear the preparations for the evening and the next morning. The bed was a bit dated and would need some new mattresses.Read more