Lotte Hotel Jeju
5 stars
9.1
Wonderful
(3592)
5 stars
Updating price...

Lotte Hotel Jeju

5 stars
35, Jungmungwangwang-ro 72Beon-Gil, Seogwipo 63535
9.1
Wonderful
3592 reviews
Updating price...

Overview

Elegant beach resort and outdoor pool Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a steam room. Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and featuExpedia Group
Elegant beach resort and outdoor pool Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a steam room. Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.1
Wonderful rating
Based on 3592 verified guest reviews

Available rates

Wed 6/4
Thu 6/5

The neighborhood

35, Jungmungwangwang-ro 72Beon-Gil, Seogwipo 63535

What's nearby

  • Teddy Bear Museum6 min walk
  • Play K-Pop7 min walk
  • Movie Land7 min walk
  • Chocolate Land8 min walk
  • Hill from Swiri13 min walk
  • Cheonjeyeon Waterfalls14 min walk
  • Sound Island Museum7 min walk
  • Jeju Chocolateland7 min walk
  • Ripley's Believe It or Not Museum8 min walk
  • Yeomiji Botanical Garden10 min walk
  • Jeju Jungmun Resort14 min walk
  • Jungmun Marine Park Pacific Land15 min walk

Reviews

9.1
Wonderful
3592 verified ratings
Wonderful
2500
Very good
528
Good
233
Okay
129
Fair
103
Mediocre
48
Poor
51

Summary of reviews

Guests say
Guests generally praised the hotel's service and pool facilities, highlighting the friendly staff and enjoyable swimming experiences. However, there were concerns regarding cleanliness, particularly with older towels and some areas not meeting expectations. Overall, it was a satisfactory stay for many families, despite some issues.
AI-Generated from customer reviews
Service9 out of 10
Pool8.5 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

9.0
Wonderful
Elina, May 2025
Pros (+) Very clean and cozy room. We had an amazing view over the hotel area and the ocean. Facilities are great (we used the spa, the gym, the indoor swimming pool, the arcade, and the bowling lanes). Breakfast and dinner were great (but very expensive).
Cons (-) This is on us - but we did not understand that ~95% of all the guests were families with small children. Quite impossible to relax by the pool, so if that is what you're looking for this is probably not the hotel for you :)
5.0
Fair
Kathrine, May 2025
Pros (+) Big room. Nice balcony.
Cons (-) Smallest hotel bed I’ve slept in for a long time, despite large room. Hall light in room auto lights in night and wakes up your partner Staff were inflexible to the point of unhelpful Balcony was nice but poolside music (and general noise levels) was intrusive and the nightly cabaret was excruciating. Restaurant was very over priced
10
Wonderful
Anonymous, May 2025
Pros (+) Such a great hotel, with so much to do! It’s located super close to a few different waterfalls. If you’re traveling with a family, there are so many museums right around the corner from the hotel grounds! There’s also a rental car office located inside the hotel if you want to get out and explore on your own! The food is absolutely incredible, from the breakfast buffet, to room service and the lou...
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9.0
Wonderful
Suad, May 2025
Pros (+) Great hotel to have relaxing time alone or with family
Cons (-) We are Muslim. Hence, we eat only halal food .The staff tried their best to help out, but yet they didn't know what halal food which is well known food trade mark, for future consideration
10
Wonderful
Francis, May 2025
Pros (+) It is a luxurious hotel. Nothing to whine about.
Cons (-) The Carpark entrance is outside the hotel. Meaning you need to brave the rain and snow to get to your car.
9.0
Wonderful
Azizkeylani, May 2025
Pros (+) resort was super friendly with kids all looks luxuries but facility inside good condition and good clean the stuff so friendly
9.0
Wonderful
Jassim, May 2025
Pros (+) Everything
Cons (-) All was good
10
Wonderful
Nishit, May 2025
Pros (+) Everything was perfect. Spacious rooms, excellent views, comfortable beds, great shower, helpful staff. The outstanding part was the breakfast - great spread and delicious.
Cons (-) The only thing that could improve is the air-conditioning in the rooms. It occasionally felt too warm at night because the aircon switched off automatically despite being set at a particular temperature.
10
Wonderful
Michael, Apr 2025
Pros (+) General facilities, staff excellent in all interactions, magnificent breakfast buffet and great location
Cons (-) Nothing negative to report
9.0
Wonderful
Jordan, Apr 2025
Pros (+) The kids room and various kids pools were very nice!

Amenities

  • Indoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.