Lotte Hotel Jeju
5 stars
9.1
Wonderful
(3584)
5 stars
Updating price...

Lotte Hotel Jeju

5 stars
35, Jungmungwangwang-ro 72Beon-Gil, Seogwipo 63535
9.1
Wonderful
3584 reviews
Updating price...

Overview

Rating
Elegant beach resort and outdoor pool Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a steam room. Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and featu…Expedia Group
Elegant beach resort and outdoor pool Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a steam room. Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.1
Wonderful
Based on 3584 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood

35, Jungmungwangwang-ro 72Beon-Gil, Seogwipo 63535

What's nearby

  • Teddy Bear Museum6 min walk
  • Play K-Pop7 min walk
  • Movie Land7 min walk
  • Chocolate Land8 min walk
  • Hill from Swiri13 min walk
  • Cheonjeyeon Waterfalls14 min walk
  • Sound Island Museum7 min walk
  • Jeju Chocolateland7 min walk
  • Ripley's Believe It or Not Museum8 min walk
  • Yeomiji Botanical Garden10 min walk
  • Jeju Jungmun Resort14 min walk
  • Jungmun Marine Park Pacific Land15 min walk

Reviews

9.1
Wonderful
3584 verified ratings
Wonderful
2494
Very good
528
Good
232
Okay
129
Fair
102
Mediocre
48
Poor
51

Summary of reviews

Guests say
Guests generally praised the hotel's service and pool facilities, highlighting the friendly staff and enjoyable swimming experiences. However, there were concerns regarding cleanliness, particularly with older towels and some areas not meeting expectations. Overall, it was a satisfactory stay for many families, despite some issues.
AI-Generated from customer reviews
Service9 out of 10
Pool8.5 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

9.0
Wonderful
Azizkeylani, May 2025
Pros (+) resort was super friendly with kids all looks luxuries but facility inside good condition and good clean the stuff so friendly
9.0
Wonderful
Jassim, May 2025
Pros (+) Everything
Cons (-) All was good
10
Wonderful
Nishit, May 2025
Pros (+) Everything was perfect. Spacious rooms, excellent views, comfortable beds, great shower, helpful staff. The outstanding part was the breakfast - great spread and delicious.
Cons (-) The only thing that could improve is the air-conditioning in the rooms. It occasionally felt too warm at night because the aircon switched off automatically despite being set at a particular temperature.
10
Wonderful
Michael, Apr 2025
Pros (+) General facilities, staff excellent in all interactions, magnificent breakfast buffet and great location
Cons (-) Nothing negative to report
9.0
Wonderful
Jordan, Apr 2025
Pros (+) The kids room and various kids pools were very nice!
10
Wonderful
Hilda, Apr 2025
Pros (+) Everything was perfect. The breakfast - just wow!
9.0
Wonderful
Hwee, Apr 2025
Pros (+) Overall the room was ok although looked a bit dated
Cons (-) The surroundings are very nice
10
Wonderful
Jina, Apr 2025
Pros (+) Extremely friendly; I had two children with my parents, it’s a place where all three generations can fully enjoy. The buffet is exceptional. The hotel garden connects to the beach. The outside swimming pool is very warm.
6.0
Okay
Akhter, Apr 2025
Pros (+) Hotei staff attitude was not friendly or over friendly , check in process was slow and unprofessional .
6.0
Okay
Pierell, Apr 2025
Pros (+) fine
Cons (-) none

Amenities

  • Indoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.