All reviews
The receptionists were lovely I liked that.
1. So many hidden charges they didn’t make clear. I had to make a down payment of 300usd refundable 2. I had to pay for the internet? 3. The bathroom was clean, but it wasn’t it. 4. Every hotel I’ve slept in gives 2 bottles of water every day, they didn’t. They had a dispenser and the water tasted funny 5. No black tea available in the rooms
The staff was exceptional and the room was spacious and comfortable
Not too far from Bourbon Street yet far enough! The rooms were nice and large.
They had free coffee in the morning down in the lobby, but no decaf.
Location. Comfortable room with good views
We paid for a river view room, however there are now taller hotels blocking the view of the Mississippi River, which is only visible through a small gap between the other hotels
The location
They didn’t a microwave, the didn’t have room service. The furniture was outdated. It just wasn’t given four star hotel.
Everything! It was located near restaurants, minutes from the Convention center, and The Superdome. The hotel was very clean and the beds were very comfy. Alyssa our host was very nice.
I loved this hotel! The staff was very friendly and accommodating. Alyssa the host was very helpful and nice throughout my stay. The hotel is near the convention center. It's a beautiful and clean hotel.
Hotel is nice but customer service is a nightmare.
I am for a month trying to get my payment receipt and the hotel just push me to booking.com. Booking.com push me to the hotel and nothing. None of the entities provides a VAT payment proof. Is has been one month and no resolution answer. Good infrastructure but bad customer service.
I didn’t make it we slept in
It was just the other location Loews are much nicer. The girl that checked us in wasn’t nice.