Lion & Swan Hotel
4 stars
8.8
Very good
(820)
4 stars
Updating price...

Lion & Swan Hotel

4 stars
Swan Bank, Congleton, CW12 1AH
8.8
Very good
820 reviews
Updating price...

Overview

Rating
Hotel in Congleton with free breakfast and bars Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a 24-hour front desk. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Lion & Swa…Expedia Group
Hotel in Congleton with free breakfast and bars Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a 24-hour front desk. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Lion & Swan Hotel offers 21 accommodations with laptop-compatible safes. Televisions come with cable channels. Bathrooms include showers. This Congleton hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.Expedia Group
Rating
8.8
Very good
Based on 820 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood

Swan Bank, Congleton, CW12 1AH

What's nearby

  • Beartown Beer Company10 min walk
  • Congleton Park11 min walk

Reviews

8.8
Very good
820 verified ratings
Wonderful
512
Very good
126
Good
78
Okay
44
Fair
29
Mediocre
14
Poor
17

Summary of reviews

Guests say
Guests appreciated the great location and friendly service at the hotel, with many praising the cleanliness and comfort of the rooms. However, several reviews mentioned issues with noise levels and the quality of breakfast options, as well as some concerns about room size.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Room Size2.5 out of 10
Breakfast2.5 out of 10
Noise Level2 out of 10
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Score by provider

All reviews

9.0
Wonderful
Carvell, May 2025
Pros (+) Excellent quality hotel with good facilities and friendly/helpful staff. Good quality room. Excellent breakfast.
Cons (-) Would of preferred a kettle in the room rather than a coffee machine with hot water.
7.0
Good
Dunning, May 2025
Pros (+) The rooms were lovely and the location was good.
Cons (-) There was a mix up with my early check-in request which lead to a lot of stress and timewasting. The breakfast was also underwhelming and wasn't replenished by the time we got there, even though breakfast was still meant to be available for another hour and a half. We ended up getting our own breakfast elsewhere at our own cost.
9.0
Wonderful
Meryl, May 2025
Pros (+) Good place for weddings Breakfast was excellent Friendly helpful staff.
Cons (-) Only that we booked too late to have a double room but only 2 single rooms were available - and our 2 single rooms were at opposite sides of the hotel.
10
Wonderful
Michelle, May 2025
Pros (+) Beautiful hotel Managed to get early check-in Lovely friendly staff Great breakfast Housekeeping was amazing
Cons (-) Loved it all!!
1.0
Poor
Licia, May 2025
Pros (+) location
Cons (-) drains smelling in bathroom no disabled facilities poor food poor staff
10
Wonderful
William, May 2025
Pros (+) It was a great location and hotel was lovely and staff friendly. The room we had was very nice and clean
Cons (-) N/A
10
Wonderful
Julia, May 2025
Pros (+) Very high standard of decor and equipment in room, eg hairdryer, coffeemachine, iron, board etc without asking. Staff very friendly and supportive, even smiled when asked for things which doesn't happen at most hotels. Super experience for a solo traveller, and excellent breakfast choices so leave time to enjoy.
Cons (-) Needed to swap desk lamp so could read in bed but at least there was a brighter one in room.
10
Wonderful
Luke, May 2025
Pros (+) rooms were clean and restaurant very nice
Cons (-) nothing
8.0
Very good
Joanne, May 2025
Pros (+) Breakfast was very nice and hot. Plenty of choice. Great serving times.
Cons (-) Young man behind the bar with slightly frizzy hair was very rude to me and others in the bar. Asked for two pints and he gave me the wrong larger When i raised it with him he replied im not a mind reader am i. He also insulted another customer who had her vape out. Grated she should have been outside with it but he raised his voice in front of a full bar of customers was very embarrasing for her a...
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10
Wonderful
Maggie, May 2025
Pros (+) Good location, staff very friendly.
Cons (-) Nothing really

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 2:30 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.