All reviews
We loved the eco lodge. It’s isolated, far from the beach clubs which is great. The bar manager was super nice with us. There are only guests on the beach so you have your bed on the beach in the shade and you can enjoy the quiet.
The tents are not isolated so there is AC but it’s still very warm. You also hear the bar until 10pm. The prices were very high. In the room they “offer” you some drinkable water for 9 euros… The sea is full of seaweed so it’s not very pleasant to go dive in the sea.
The hotel is at the southern end of Tulum beach, so it was secluded and quiet. Our room was clean, and included air-con. Soap in the shower was nice, too. Everyone, both guests and staff, were very friendly. The property was clean and well-maintained. There is no cell service, but the Wi-Fi was strong.
The hotel is inside the Reserve, so there is a 215 peso per person charge to enter the biosphere. It was quite far from restaurants, so we ate meals onsite. The food was good, but preparation times were slow. Not a big deal when you’re on vacation, but do not expect to receive any food prior to a 30 minute wait. No outside food or drink is allowed, and a 15% service charge was added to our food bi...Read more
Excellent position and relaxing beach . Gorgeous private tour with Hector in the lagoon , arranged by Carla (thank you!)
Laid back feel and seclusion
Amazing place, almost heaven on earth. Very good kitchen, cocktails and mood. Wonderful staff, always here to help or give good advices. No inconvenience related to night beach clubs (they are far) or the electrical generators (not close to the rooms). What a relaxing place. The boat tour in the reserve is a thing to do. If you want to stay more than 2/3 days, you should have a car to move around.
What was missing to give it a score of 11/10? We found it a pity that the seaweed wasn't removed right in front of the private beach (although we understand that this is the case during the high season). Also, perhaps the Wi-Fi connection on the beach could be improved (unless it's intentional in order to force guests to disconnect!). A few new bikes could also be added to the fleet. And although ...Read more
There is no hotel here, just 9 guest rooms arranged on a lovely, private beach-front property inside the Kian Sa'an Biosphere Reserve! You wake up hearing the sea. You go to sleep hearing the sea. The most difficult decision you'll make every day is what to have for your next meal. The food was wonderful!
Distance (driving times) to some sites we wanted to visit was longer than we expected. Not a problem. We had more beach time.
Very good location in Tulum Beach, perfect to disconnect and relax. Comfortable room. Delicious food.
The staff was rather nice and friendly apart from one person (the older guy) who was totally unfriendly during our stay, too bad he was the one attending us most of the time ☹️ Also the common areas could be much more welcoming with more maintenance, there is a bit of neglect which is not acceptable given the price!
Our stay at Libelula felt like we were visiting friends. Our room was located at the beach with a nice terrace and a great view. You’re in the middle of the nature at a very private beach since there are obly 9 rooms and no hotels next to Libelula. During the day the beach bar is open with great music. The food was perfect and also the drinks we’re great. We‘re definetely coming back! The hospital...
From the moment I arrived at Libelula I was made to feel like one of the family. This is a small and intimate resort where the staff cannot do enough for you. My room was a "Sky Cabana" which was surrounded by trees with the private beach just a few metres away. The food is amazing, all organic and local, the fish dishes are to die for! My only regret is that I didn't book this place for longer.
Nothing - I loved it all.
