Le Eminence Puncak Hotel Convention & Resort
8.8
Very good
(3567)
5 stars
Updating price...

Le Eminence Puncak Hotel Convention & Resort

5 stars
Jl. Hanjawar No. 19 Ciloto Puncak Sahid Eminence Puncak, Puncak 43253
8.8
Very good
3567 reviews
Updating price...

Overview

Luxury hotel with a full-service spa and free valet parking A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lExpedia Group
Luxury hotel with a full-service spa and free valet parking A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Le Eminence Hotel Convention & Resort Ciloto - Puncak offers 379 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
8.8
Very good rating
Based on 3567 verified guest reviews

Available rates

Wed 6/11
Thu 6/12

The neighborhood

Jl. Hanjawar No. 19 Ciloto Puncak Sahid Eminence Puncak, Puncak 43253

Reviews

8.8
Very good
3567 verified ratings
Wonderful
2128
Very good
631
Good
374
Okay
140
Fair
131
Mediocre
64
Poor
99

Summary of reviews

Guests say
Guests appreciate the great service and location of the hotel, with many praising the friendly staff and good amenities. However, there are concerns regarding cleanliness, particularly in the bathrooms, and the breakfast options are seen as limited and in need of improvement. Overall, it is a decent choice for families, but some guests feel the hotel does not fully meet the expectations for a five-star establishment.
AI-Generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Amenities8 out of 10
Cleanliness3.5 out of 10
Value for Price3 out of 10
Breakfast3 out of 10
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Score by provider

All reviews

10
Wonderful
Husain, Jun 2025
Pros (+) Great view and nice location
Cons (-) That you didn’t allow the delivery guy to deliver my pizza to the room
8.0
Very good
Murtaja, May 2025
Pros (+) The garden view
10
Wonderful
Dr, May 2025
Pros (+) Wonderful back garden with waterfall and a rice garding .very relaxing for morning walks. The room was spacious with a great view from the balcony.
Cons (-) All was good
7.0
Good
Abdulrahman, May 2025
Pros (+) Location and nature around the hotel. Breakfast was very good.
Cons (-) Surrounding nature is very nice. Had maintenance problems with the bathroom flushing box, AC switch, sink, and stand shower drains in bathroom were blocked.
8.0
Very good
Saleh, Apr 2025
Pros (+) The location, the staff, the view, kids area, coffee shop, and rooms
Cons (-) Food options in the breakfast, need to provide intercontinetal and breakfast type middle eastern foods
10
Wonderful
Nabeel, Apr 2025
Pros (+) Excellent hotel and helpful staff
Cons (-) I like everything
10
Wonderful
Abdulla, Apr 2025
Pros (+) Everything is good 👍
8.0
Very good
Royke, Mar 2025
Pros (+) Friendly & helpful staff, clean room, relaxing atmosphere, great riverside/paddy fields area to explore/walk around
Cons (-) None
8.0
Very good
Joseph, Mar 2025
Pros (+) Staff service was excellent. Lots of food choices. Compact gym with everything required.
Cons (-) Rainy weather and not too many things to do indoors. Game room was too small with too many people. Booking system for game room pls. Room 420 door was jammed and unable to close properly.
10
Wonderful
Anonymous, Mar 2025
Always stay here when we visit Puncak

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.