All reviews
Everything was perfect except..
The swimming pool was closed unfortunately and no one informed us about it
Large room and a quiet place
Swimming pool closes at 18.30 in summer which is very early given that it was still +35'C at this hour
Has outdoor pool Pretty surroundings Amazing breakfast Friendly staff member in restaurant
Unfortunately there was a wedding in the grounds/restaurant seating was occupied by guests( we felt like an underdressed guest) as we were seated within the party. Due to the wedding service, there was only one visible staff member who worked amazingly, however general service was not to the usual standard.We ended up staying in our room all afternoon.
The view The food
No play area for children Seeming pool close too early
Everything. Room was spacious, sooo clean and beautiful bedding, loved the pillowcases. It was also so quiet in the room, couldn't hear other guests, lift etc. Breakfast had a big selection and goid quality.. Pool was lovely, again everything so clean. Only 10 minutes into Old town Plovdiv by car. So nice in hot weather to be by the creek and have a swimming pool to relax by when you have had enou...
The music on repeatRead more
Big room (deluxe), Comfortable beds, excellent shower, swimming pool was great especially in the hot weather
Breakfast is poor and room only rate is not available, housekeeping is hit and miss - kept on missing supplying either soap, toilet paper, shower gel, there is nothing around the hotel - it’s a cab ride to anywhere, there isn’t a shop at the hotel for basics - toiletries, water, souvenirs, swimming costumes etc, no hairdressers, no manicure (why not when there is a spa?!), the Airconditioning wasn...Read more
N.a.
Lack of sustainable hotel guests service standards.
I was passing by and needed to stay one night, without knowing how wonderful this hotel was. Spacious room, super clean and well designed, surely exceeded my expectations, I wished I could have stayed more! Breakfast was amazing with an outdoor seating with a huge selection. I'd definietly come and stay again just for the experience.
We stayed at this hotel and had a wonderful experience. The room was spacious and very clean, with complete facilities that made our stay comfortable and enjoyable. We especially appreciated the wide variety of food options at breakfast—there was something for everyone!
The room was not soundproof—you could hear the neighbors talking and laughing. Unfortunately, during our stay, the guests next door were loud all night, which kept us awake. We reported the issue to the receptionist.