All reviews
Love this hotel! The location is very convenient, in a very nice area, just a short walk from the Golden Triangle. The staff is very friendly, attentive and helpful. All of my requests were fulfilled. Room service is great. The room is excellent and very clean. The bed is very comfortable.
-Luxury and elegant hotel, with cosy, boutique hotel feel. -Loved that my pillow case had my initials embroidered - lovely little details! -Spacious room with great views. -Tentative staff.
-Windows are not sound proof, noise from the street such as ambulance or loud cars could be heard. -Room furniture needs an upgrade (carpets are stained in several spots, bedside tables are chipped, desk chair's leather is torn/ scratched) -Old tv screen, old hair dryer..
Fantastic property and would choose to stay here all over again! Does not feel touristy and a destination to just browse as some other top Beverly Hills properties have become. Instead; it is beautifully decorated, extremely chic and the most thoughtful staff one could wish for. We have stayed in some of the most fabulous hotels around the world and L’Ermitage is at the top level. Refined cuisine,...Read more
My stay was fabulous .The staff were exemplary, very personable and friendly, High degree of professionalism. The suite was exquisite, quite sizable, well appointed, The bed was so cozy. So very grateful.
Warm welcome with respect
very expensive breakfast...
room service was too expensive
Service was first rate. Really outstanding
Great friendly staff, room was very large and spacious, bed was comfortable, view was exceptional, great feeling of space and comfort. Lots of nice little touches by the management.
Bathroom and some parts of the room were a little marked and tired.
