All reviews
Perfect location. In the historic part of the city near art studios, restaurants and bars. Quiet at night for sleeping in a town known for festivities. Swimming pool and pool bar nice and well attended. Excellent customer service. Clean, well-appointed guest room.
Fantastic place. There is nothing to complain about, but WIFI not super strong.
The check in was not good, we got the wrong room and they didn’t inform us about the location of the breakfast (which is somewhere else). During our stay 3 night, there was for 2 nights a workboat alongside the shore and it was making a lot of noise. Breakfast was limited and not really great. Beds were very good!
Excellent location, the gardens are great.
We asked for a King size bed, but got two single beds put together... during the night the beds always split from each other, leaving a hole in between... very unconfortable. We complained at the front desk, but nothing was done about it.
Breakfast was not provided
De locatie, de manager, de suite and the pool were the best.
Because the manager and one other lady were so very hospitable and kind, it was noticed that the girl on checkout was a bit less that. My daughter and I had to carry our luggage down the stairs, another guest was just pointed where to stow his luggage. I can do it all myself, but because we felt so pampered in everything else, this was noticed. It was not bad, but so -so.
Absolutely gorgeous property. A true hidden gem that you basically need to walk to inside Hulanda village. Shops, restaurants, gelato all a few steps away.
I love small-scale hotels; I really appreciated the personal approach from the staff. The room was also very spacious! And Miguel’s cheerful attitude always brought a smile to my face!
The sunbeds and tables could have been better maintained, as there were many leaves around the pool area. There were also a few leaves (minimal) on the hotel room floor, but after an additional request, the housekeeping did a great job. Such a kind woman!
Quite literally everything, the hotel was in a beautiful location, and the staff were lovely, friendly and very helpful. The rooms were spacious, clean and soo comfy. 100% would recommend to anyone who wants a relaxed getaway.
Suppory and frienliness of staff
Bugs in the room
Fantastic staffers, charming, attentive, hard working, great communicators. We love the location, and the gardens. Under new ownership the resort is not as spectacular as it was before, but it is more sustainable, with all the commercial outlets renting space and offering services. Good restaurants, and shops on property.
Very unsatisfying sleep experience. We asked for two beds, I traveled with a GF not a partner, we got two skinny twin beds, with slim mattresses that moved and shimmied on slippery vinyl bases, with un-tucked, unfitted flat sheets, no mattress cover, no duvet to cover the light quilted summer blankets. Twin beds are for children not adults. We woke up on naked mattresses each morning. The result: ...Read more
