All reviews
Friendly and helpful staff, beautifully appointed decor, great location (just across the street from train station), wonderful amenities. Would love to stay here again!
The members of staff made the difference! The customer service was absolutely amazing and we’ve been travelling a bit lately. Spot on!
N/A
Excellent facilities, stylish interiors, good breakfast and the friendliest staff!
The lighting in the room/bathroom is a little dark
It was beyond any of our expectations. The food, the staff, the facilities - everything was amazing. When we had a problem with the room, they took care of us immediately.
Paying for the gym and the kids room - even though, the price for the hotel was so good, that it was ok paying those extras
best hotel in Brasov, full of attraction - bouling/biliard and other (with small payment) gamings in the first floor, perfect (payble but attractive) big gym and spa area. rooms are large and well design, free parking , very good breakfast great staff treatment in everything
must have a car (or taxi)
I had heard a lot of great things about this hotel, but let me tell you: it didn't just meet our expectations, it exceeded them completely! Everything was amazing, starting from the level of cleanliness, attention to detail, and the food from Couchette Traveller's Bistro, but what we appreciated the most was how well-mannered, polite, and pleasant the entire staff was. We've been to many other hig...Read more
The room itself is big, beautifully decorated and has a wonderful shower. The hotel has excellent facilities that helped us tide through a windy and snowy day. Gym and spa is world class, at 12€ totally worth it. There’s even a bowling alley! Room service food is also better than some 5 star hotels.
Nothing
It was a wonderful hotel with helpful and really pleasant staff, but it's a pity the hotel location is not in the Old town!
Location
Lovely welcoming habits (hot towels at the front desk), accommodating & easy to interact with staff that went out of their way to comply with our asks, nice room & amenities, splendid breakfast, good a la carte menu in the lobby restaurant, nice indoor pool & spa.
Waiting time in a not-necessarily-busy restaurant was a bit on the long side (~1 hour) and one of the side dishes was kinda bleah (they did try to compensate with some on-the-house dessert that I've politely declined, yet still appreciated the gesture).
I had a fantastic experience at this hotel. The staff were incredibly welcoming and attentive from check-in to check-out. The room was clean, spacious, and well-equipped with everything I needed. The bed was super comfortable, and the amenities were top-notch. I also appreciated the convenient location, making it easy to explore the area. Breakfast had a great variety and was delicious. Overall, I...Read more
