Koko Hotel Premier Kumamoto
4 stars
9.0
Wonderful
(1490)
4 stars
Updating price...

Koko Hotel Premier Kumamoto

4 stars
3-20 Sakuramachi, Chuo Ward, Kumamoto 860-0805
9.0
Wonderful
1490 reviews
Updating price...

Overview

Hotel with a 24-hour front desk, near Kumamoto Castle A 24-hour front desk, free WiFi in public areas, and a vending machine are available at this smoke-free hotel. KOKO HOTEL Premier Kumamoto offers 205 accommodations with air conditioning. This Kum…Expedia Group
Hotel with a 24-hour front desk, near Kumamoto Castle A 24-hour front desk, free WiFi in public areas, and a vending machine are available at this smoke-free hotel. KOKO HOTEL Premier Kumamoto offers 205 accommodations with air conditioning. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is provided daily.Expedia Group
9.0
Wonderful rating
Based on 1490 verified guest reviews

Available rates

Sun 6/8
Mon 6/9

The neighborhood

3-20 Sakuramachi, Chuo Ward, Kumamoto 860-0805

What's nearby

  • Kumamoto City Hall9 min walk
  • Yakumo Koizumi Old House in Kumamoto12 min walk
  • Contemporary Art Museum Kumamoto14 min walk
  • Kumamoto Castle16 min walk
  • Kato Shrine20 min walk
  • Kumamoto City Museum21 min walk
  • Sakuranobaba Johsaien10 min walk
  • Shinmachi Furumachi12 min walk
  • Kumamoto Prefectural Traditional Crafts Centre16 min walk
  • Kumamoto Prefectural Museum of Art19 min walk
  • Soseki Natsume Uchitsuboi Old House20 min walk
  • Hosokawa Gyobutei22 min walk

Reviews

9.0
Wonderful
1490 verified ratings
Wonderful
987
Very good
301
Good
103
Okay
46
Fair
28
Mediocre
16
Poor
10

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, highlighting its proximity to shopping and attractions. The service received high marks for friendliness and helpfulness. However, some reviews pointed out cleanliness issues in the bathrooms, which detracted from the overall experience.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

7.0
Good
Chiachun, Jun 2025
Pros (+) Perfect location, facilities aren’t outdated, spacious bathroom
Cons (-) Found a dirty sock under the blanket upon check in, extremely disgusted
10
Wonderful
Margaret, May 2025
Pros (+) Located within shopping centre so easy access to shops and supermarkets. Stylish modern hotel with lovely staff. Exceptional.
8.0
Very good
Muhamad, May 2025
Pros (+) Clean and comfortable
Cons (-) Room too small does not fit the price
9.0
Wonderful
Kok, May 2025
Pros (+) Conveniently located above the mall and shopping area around. Walking distance to the castle.
Cons (-) Carpark is in another building. But this is already highlighted. Just have to take the lift from level 2 to lobby at 14th floor, then another lift down to your room.
8.0
Very good
Emmi, May 2025
Pros (+) Good location near bustling night life and trams. Comfy bed.
Cons (-) Bathroom was not clean. Lot of limescale and dirt in the shower.
10
Wonderful
Pusuda, May 2025
Pros (+) The locationwas so great! the top of the shopping mall! The complimentaries the hotel provided were high quality.
Cons (-) A little hard to find the way to the hotel for the first time.
9.0
Wonderful
Craig, May 2025
Pros (+) Well located adjacent to Shopping Centre, on top of Bus Port, across the road to main undercover arcade and walking distance from Kumamoto Castle.
Cons (-) No concerns.
9.0
Wonderful
Lulu, May 2025
Pros (+) The elegant room design and comfortable
Cons (-) I know its for security things, but always have to changes lift at lobby is kinda taking some times
9.0
Wonderful
Thomas, May 2025
Pros (+) Clean, new, spacious, modern
Cons (-) Bit difficult to find, but once you know..you know
9.0
Wonderful
Anastasia, Apr 2025
Pros (+) Great location in the shopping mall, tourist attractions and eating out nearby, very centrally and conveniently located to make a short stay sweet
Cons (-) The room was relatively dirty, with a big layer of dust under the bed and some litter. Maybe most people wouldn't notice, but i did yoga on the floor and it became really obvious that the cleaning wasn't very thorough.

Amenities

  • Restaurant
  • Free Wi-Fi
  • Tea/coffee maker
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Laundry facilities
  • Hairdryer
  • 24hr front desk

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.