All reviews
The rooms we reserved (2 double rooms for 3 adults and 1 child) were sufficient in size and the beds were super comfortable. The bathroom was surprisingly spacious. The location is the best. Not far from Kyoto Station and maybe points of interest from historical sites, amazing food, fun experiences. The staff are all very warm, welcoming, and helpful. They allowed us to store our bags early at the...Read more
Location is great and breakfast too.
The room is very small and the windows cannot be opened.
Eveything! The location is perfect, the rooms are stylish and very comfortable (amazing pillows!!), and we really enjoyed the onsen :) There’s water dispensers and washing+drying machines which are very convenient. We also appreciated the fact that they kept our luggage before check-in and after check-out. All in all a great value for money. We didn’t have breakfast in the hotel because we found i...
The onsen (hot spring bath) is definitely a great advantage of the hotel. The rooms are clean, spacious, and comfortable — more than satisfying in terms of overall convenience. Housekeeping is consistent and attentive to cleanliness. The front desk staff were very kind and helpful; they gave us a warm welcome on the first day and assisted us with our luggage transfer. Small but thoughtful details ...
If I were to mention a couple of downsides, one would be the waiting time for the elevators during busy hours — it can take a bit longer than expected. Also, the designated smoking room is quite small and may feel cramped.Read more
Everything was very clean. Room had great space for all my luggage. Staff was very helpful and understanding. Staff spoke good English as well. Very close to Nishiki Market, Kyoto Tower and Temple are walkable. Little more and Kyoto Station is right there.
My room didn't have any view (I was on the 3rd floor). The glass was completely frosted. Not the worst just something I would have liked. My friends had a room on the 9th floor with a great view. Also the laundry was ALWAYS occupied. Even people from other floors were using the laundry so it was impossible to wash my clothes.
Liked this hotel, it was clean, well appointed, well located and staffed by excellent personnel. It also offered welcome guest facilities like well priced laundries on multiple floors, ironing areas, vending machines etc. The rooms are well sized, with generous sized beds and wardrobes.
Nothing to complain about - it was exactly what was 'written on the packet''.
The service was excellent and the staff were great also the beds were extremely comfortable. The location was great too.
I didn´t like that every day the breakfast buffet was always the same, it would have been better if there were some changes each day to offer more selection. It got a bit boring after the third day.
New , Comfort , Onsen
Location
The comfort room is lovely, a modern Japanese design. Very comfortable and enough room
