K11 Artus
5 stars
9.4
Wonderful
(987)
5 stars
Updating price...

K11 Artus

5 stars
18 Salisbury Road, Tsim Sha Tsui, Hong Kong
9.4
Wonderful
987 reviews
Updating price...

Overview

Rating
Luxury Kowloon hotel connected to a shopping center, steps from Avenue of Stars This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Other amenities include a sauna, self parking, and Expedia Group
Luxury Kowloon hotel connected to a shopping center, steps from Avenue of Stars This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Other amenities include a sauna, self parking, and concierge services. K11 Artus offers 287 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. LCD televisions come with cable channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna. Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 17 years old are not allowed in the health club or fitness facility.Expedia Group
Rating
9.4
Wonderful
Based on 987 verified guest reviews

Available rates

Wed 5/21
Thu 5/22

The neighborhood - Yau Tsim Mong District

18 Salisbury Road, Tsim Sha Tsui, Hong Kong

What's nearby

  • A Symphony of Lights0.06 mi
  • Bruce Lee Statue0.07 mi
  • East Tsim Sha Tsui Station0.1 mi
  • Hong Kong Space Museum0.16 mi
  • The Peninsula Arcade0.16 mi
  • Tsim Sha Tsui East Waterfront Podium Garden0.19 mi
  • Avenue of Stars0.06 mi
  • Sogo Mall Tsim Sha Tsui0.09 mi
  • Hong Kong Museum of Art0.13 mi
  • Signal Hill Garden0.16 mi
  • Chungking Mansions0.19 mi
  • Minden Avenue0.21 mi

Reviews

9.4
Wonderful
987 verified ratings
Wonderful
787
Very good
111
Good
35
Okay
21
Fair
7
Mediocre
12
Poor
14

Summary of reviews

Guests say
Guests have expressed mixed feelings about the hotel, with many highlighting poor service and unhelpful staff. However, the cleanliness of the rooms and their spaciousness received positive remarks. The hotel’s amenities and views were also appreciated, making it a decent choice for some, despite the service issues.
AI-Generated from customer reviews
Cleanliness9 out of 10
Room Size8.5 out of 10
Service1 out of 10
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Score by provider

All reviews

8.0
Very good
Rong, May 2025
Pros (+) I enjoyed that the property was near the harbour and I was able to view the scenery from the property. Apart from this, the property is located near the K11 mall as well as Rosewood which are must visit places in Hong Kong. The location of the property is also quite accessible for travel
Cons (-) Nil
8.0
Very good
Zhunqi, May 2025
Pros (+) All is good. Great location, clean rooms, and great facilities. It’s a fantastic service apartment - even provides baby chair, cutleries and toiletries. Also direct access to k11 mall!!
Cons (-) Aircon on level 10 is freezing cold . Light is very deemed in the lobby
9.0
Wonderful
Saad, Apr 2025
Pros (+) Location and staff
Cons (-) Changing elevater to reach the room and there was no early check-in
10
Wonderful
Brad, Apr 2025
Pros (+) Location. Facilities, employees unbelievable. Never had such a high level of service at any property in the world including much more expensive properties.
Cons (-) Elevators a little confusing but figured it out
9.0
Wonderful
Lai, Apr 2025
Pros (+) Very good view of the harbour Clean room Staff provided small age appropriate slippers , stool, children’s dining set Requests for any additional things were provided almost immediately
Cons (-) Nil
9.0
Wonderful
Hannafin, Apr 2025
Pros (+) spacious room - amazing view from balcony - washing machine - cleanliness - great shower - gorgeous toiletries - comfy robe & slippers
Cons (-) limited food options on site - delivery from mall - but not always available when we tried
10
Wonderful
Catherine, Apr 2025
Pros (+) Central location for Kowloon and Hong Kong island. Star ferry terminal on doorstep as was shopping mall and eateries. Staff could not do enough to help and the apartment was stunning. Beautiful balcony overlooking Victoria Harbour which was busy all day with leisure boats etc.
Cons (-) Leaving this amazing accommodation.
10
Wonderful
Ismat, Apr 2025
Pros (+) Exceptional service by Jason and the team. Highly recommended. Go for the harbor views it’s worth it.
10
Wonderful
Saad, Apr 2025
Pros (+) Everything was great
9.0
Wonderful
Loai, Apr 2025
Pros (+) I am a frequent traveler and stay only in 5 stars hotel and this one might be the cleanest hotel I ever stayed in! It is exceptionally clean and well designed. The staff are amazing and responsive. Location is just the best in HK. Close to the mall and shopping areas.
Cons (-) We had breakfast included, it’s not the best setup. it’s a set menue and the menu is fixed along the week. You get only 1 cup of coffee, tea or drink! It’s surprising when staying at such luxury hotel and pay all this money and have breakfast included, then if you drink tea your coffee not included! Plus the breakfast has to be bigger variety. The size and variety is not at best. If I stay again i...
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Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Shuttle service (free)
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.