Jumeirah Jabal Omar Makkah
5 stars
8.9
Very good
(891)
5 stars
Updating price...

Jumeirah Jabal Omar Makkah

5 stars
Ibrahim Al Khalil Rd Ash Shubaikahbuilding 2, Mecca 21955
8.9
Very good
891 reviews
Updating price...

Overview

Luxury hotel with 6 restaurants connected to a shopping center in Makkah 6 restaurants, 2 coffee shops/cafes, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other…Expedia Group
Luxury hotel with 6 restaurants connected to a shopping center in Makkah 6 restaurants, 2 coffee shops/cafes, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a complimentary children's club, and valet parking. Change of towels is available on request. Jumeirah Jabal Omar Makkah offers 1121 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.Expedia Group
8.9
Very good rating
Based on 891 verified guest reviews

Available rates

Tue 6/10
Wed 6/11

The neighborhood - Ash Shubaikah

Ibrahim Al Khalil Rd Ash Shubaikahbuilding 2, Mecca 21955

What's nearby

  • King Fahad Gate0.2 mi
  • Well of Zamzam0.33 mi
  • Sacred Mosque0.37 mi
  • Abraj Al-Bait Towers0.23 mi
  • Kaaba0.35 mi

Reviews

8.9
Very good
891 verified ratings
Wonderful
680
Very good
73
Good
36
Okay
22
Fair
23
Mediocre
15
Poor
42

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness and excellent location, making it a preferred choice for visiting the area. However, some reviews mentioned issues with service, particularly with staff responsiveness and friendliness. Overall, the hotel is well-regarded for its amenities and comfort, despite a few service-related concerns.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Location9.5 out of 10
Service9 out of 10
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Score by provider

All reviews

9.0
Wonderful
Noura, Jun 2025
Pros (+) Location , clean
Cons (-) Very busy during the season
10
Wonderful
Nader, Jun 2025
Pros (+) Everything
Cons (-) Everything
1.0
Poor
Fahad, Jun 2025
Pros (+) Just location
Cons (-) They charged me twice when i just booked for one night
9.0
Wonderful
Fatema, May 2025
Pros (+) food was good , room is clean and nice ;
Cons (-) Nice room, but we had two rooms in the same category with the same payment, yet one was significantly smaller than the other. I find this unfair, as the value for the amount paid doesn’t make sense. Also, the location is a bit far from the Haram, which is not very convenient if you're traveling with elderly companions.
10
Wonderful
Muzoun, May 2025
Pros (+) Clean and comfortable
10
Wonderful
Farzana, May 2025
Pros (+) Beautiful, clean, close to haram, food was delicious
Cons (-) Nothing
10
Wonderful
Ayubur, May 2025
Pros (+) Ayubur, Boston, USA We stayed 11 nights the Jumeirah Gate #4, Room 1707. March 20 - April 1 2025 Staff were awesome, Super nice, caring: Mohammed Shohel Rana-Very nice and friendly, busy serving guests table after table Imtiaz: awesomely lovely guy with lovely smile, he tried his best to accommodate my meal plan change, Md, Imam,: Excellent Service in the restaurant, Mohammed Mousa: Awesome House ...
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9.0
Wonderful
Zainab, May 2025
Pros (+) Best decision to stay in this hotel. Everything was good.
3.0
Poor
Mansour, May 2025
Pros (+) It’s luxurious. Near to haram.
Cons (-) We found insects and kind of bugs in bed sheets. Gave us a bad experience and skin rash for one of my family members.
1.0
Poor
May, May 2025
Pros (+) • The location is conveniently close to the Holy Mosque (Haram).
Cons (-) • The room was not equipped to accommodate people with disabilities as requested. • The service was extremely poor. • Every staff member kept passing the responsibility to someone else. • There was no designated parking for people with disabilities. • The room was not clean. • The extra bed was provided late. • Orders arrived incomplete multiple times. • There was a lack of professionalism that do...
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Amenities

  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number10002521