Jumeirah Jabal Omar Makkah
5 stars
8.9
Very good
(877)
5 stars
Updating price...

Jumeirah Jabal Omar Makkah

5 stars
Ibrahim Al Khalil Rd Ash Shubaikahbuilding 2, Mecca 21955
8.9
Very good
877 reviews
Updating price...

Overview

Luxury hotel with 6 restaurants connected to a shopping center in Makkah 6 restaurants, 2 coffee shops/cafes, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. OtherExpedia Group
Luxury hotel with 6 restaurants connected to a shopping center in Makkah 6 restaurants, 2 coffee shops/cafes, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a complimentary children's club, and valet parking. Change of towels is available on request. Jumeirah Jabal Omar Makkah offers 1121 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.Expedia Group
8.9
Very good rating
Based on 877 verified guest reviews

Available rates

Sat 5/24
Sun 5/25

The neighborhood - Ash Shubaikah

Ibrahim Al Khalil Rd Ash Shubaikahbuilding 2, Mecca 21955

What's nearby

  • King Fahad Gate0.2 mi
  • Well of Zamzam0.33 mi
  • Sacred Mosque0.37 mi
  • Abraj Al-Bait Towers0.23 mi
  • Kaaba0.35 mi

Reviews

8.9
Very good
877 verified ratings
Wonderful
670
Very good
73
Good
35
Okay
21
Fair
22
Mediocre
15
Poor
41

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness and excellent location, making it a preferred choice for visiting the area. However, some reviews mentioned issues with service, particularly with staff responsiveness and friendliness. Overall, the hotel is well-regarded for its amenities and comfort, despite a few service-related concerns.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Location9.5 out of 10
Service9 out of 10
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Score by provider

All reviews

10
Wonderful
Ayubur, May 2025
Pros (+) Ayubur, Boston, USA We stayed 11 nights the Jumeirah Gate #4, Room 1707. March 20 - April 1 2025 Staff were awesome, Super nice, caring: Mohammed Shohel Rana-Very nice and friendly, busy serving guests table after table Imtiaz: awesomely lovely guy with lovely smile, he tried his best to accommodate my meal plan change, Md, Imam,: Excellent Service in the restaurant, Mohammed Mousa: Awesome House ...
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9.0
Wonderful
Zainab, May 2025
Pros (+) Best decision to stay in this hotel. Everything was good.
3.0
Poor
Mansour, May 2025
Pros (+) It’s luxurious. Near to haram.
Cons (-) We found insects and kind of bugs in bed sheets. Gave us a bad experience and skin rash for one of my family members.
1.0
Poor
May, May 2025
Pros (+) • The location is conveniently close to the Holy Mosque (Haram).
Cons (-) • The room was not equipped to accommodate people with disabilities as requested. • The service was extremely poor. • Every staff member kept passing the responsibility to someone else. • There was no designated parking for people with disabilities. • The room was not clean. • The extra bed was provided late. • Orders arrived incomplete multiple times. • There was a lack of professionalism that do...
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10
Wonderful
Ahmed, May 2025
Pros (+) Every thing
Cons (-) No thing
7.0
Good
Alabdullatif, May 2025
Pros (+) I liked the room it was spacious and clean.
Cons (-) The check-in wait was long we were in queues and we waited in 3 queues and they close the line when it is our turn and ask as to move to another queue. In these places the check in experience is so important because people come from a long way.
10
Wonderful
Abdullah, May 2025
Pros (+) Every thing was amazing
10
Wonderful
Ahmad, May 2025
Pros (+) Everything is nice
Cons (-) Nothing
10
Wonderful
Abid, Apr 2025
Pros (+) I recently stayed at Jumeira Jabal Omar and the experience was truly exceptional. From the moment we arrived, the service was flawless. A special thank you to Saffa, who went above and beyond to help us secure our rooms so seamlessly her professionalism and kindness made everything stress-free. The location is perfect, just a short walk from the Haram, and the hotel itself offers both luxury and c...
Cons (-) Nothing
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10
Wonderful
Abid, Apr 2025
Pros (+) I recently stayed at Jumeira Jabal Omar and the experience was truly exceptional. From the moment we arrived, the service was flawless. A special thank you to Saffa, who went above and beyond to help us secure our rooms so seamlessly her professionalism and kindness made everything stress-free. The location is perfect, just a short walk from the Haram, and the hotel itself offers both luxury and c...
Cons (-) Nothing
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Amenities

  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number10002521