Jiva Hill Resort
5 stars
9.4
Wonderful
(589)
5 stars
Updating price...

Jiva Hill Resort

5 stars
Route d'Haree, 01170 Crozet, Ain
9.4
Wonderful
589 reviews
Updating price...

Overview

Rating
Beaux Arts hotel with 2 restaurants and a full-service spa 2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, …Expedia Group
Beaux Arts hotel with 2 restaurants and a full-service spa 2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, an outdoor pool, and a health club are onsite. Jiva Hill Resort - Genève offers 50 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 85-cm LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Crozet hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts, a health club, and complimentary bicycles. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.4
Wonderful
Based on 589 verified guest reviews

Available rates

Fri 3/28
Sat 3/29

The neighborhood

Route d'Haree, 01170 Crozet, Ain

Reviews

9.4
Wonderful
589 verified ratings
Wonderful
466
Very good
59
Good
37
Okay
11
Fair
6
Mediocre
5
Poor
5

Summary of reviews

Guests say
Guests had mixed experiences at the hotel, with positive feedback on the atmosphere, cleanliness, and amenities. Many praised the exquisite environment, excellent service, and well-maintained facilities. However, there were significant complaints regarding the service quality, with guests expressing dissatisfaction about the unhelpfulness of staff and issues related to the value for the price paid. Room size and air conditioning problems were also criticized by some visitors, indicating a gap between guest expectations and their actual experiences.
AI-Generated from customer reviews
Atmosphere9.5 out of 10
Cleanliness9 out of 10
Amenities8.5 out of 10
Service3.5 out of 10
Value for Price3 out of 10
Room Size2.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Olivia, Mar 2025
Pros (+) Room was very comfortable. Reception and restaurant staff lovely. Bar staff were unfriendly.
Cons (-) Overpriced in bar. Unfriendly bar staff. Small bar considering size of property.
9.0
Wonderful
Mcgovern, Mar 2025
Pros (+) Tranquil, beautiful relaxing. Great staff and service
Cons (-) Nothing! It was lovely
10
Wonderful
Dalal, Mar 2025
Pros (+) We had an exceptional stay at JVL Resorts. From the moment we arrived, we were welcomed with great professionalism and kindness. A big thank you to the entire reception team, and especially to Hamza, who guided and assisted us throughout our stay. Thanks to his recommendations, we were able to enjoy optimal comfort for the whole family. His attention to detail and ability to speak Arabic made our ...
Cons (-) nothing
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10
Wonderful
Charlene, Mar 2025
Pros (+) Beautiful property with so much thought placed into every detail-you can relax, have fun, do activities, spa, fine dine all without leaving the grounds. The staff were very friendly and everything was top quality-will definitely return!
Cons (-) Very expensive but so worth it for a treat!
10
Wonderful
Zaira, Feb 2025
Pros (+) The sense of being really on a 5 star resort Felt very welcome, staff treated us with as VIP
Cons (-) I had a friend meeting us in our room because we had dinner reservations at the restaurant, when she arrived at reception area she was treated like she was a delinquent
10
Wonderful
Ivan, Feb 2025
Pros (+) Fantastic place, everything from location and facilities to service and food (both breakfast and dinner) was great. My wife and daughter were genuinely wowed. Slightly expensive, yes, but we got a lot more for our money than in similar places in the UK, so in comparison it was good value for money. Also the treatment by everyone working there was excellent, they went out of their way to please us....
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10
Wonderful
Ghanim, Feb 2025
Pros (+) Just perfect
10
Wonderful
Mohammed, Feb 2025
Pros (+) Was clean, quite, and suitable for families.
Cons (-) My deposit of 1000 euro was gone. I also had to pay 200 euro extra before checkout. I was in hurry, i didnt have much time to ask about the breakdown of the cost. I think it was city tax or something like this and the restaurant which i went to for 1 dinner only. I find this very expensive and exaggerated. Although the staying price was suitable for me at first. I find the deposit to be gone is ve...
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10
Wonderful
Michael, Feb 2025
Pros (+) It's such a nice natural surroundings with a peaceful inner gaden and hotel decoration. The in-room breakfast is really nice and tasty.
10
Wonderful
Nicola, Feb 2025
Pros (+) Beautiful rooms, stunning grounds

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.