All reviews
One night stay being close to airport , was unfortunately disappointed with the staff & their lack of ability to communicate & asked several times to book our morning shuttle bus pick up only to arrive at reception early the next morning to find out it wasn't ✔️
Very friendly staff, all of them helped with any issues that came up. Clean hotel. Big room. Quiet. The AC wasn't cold enough for me but they provided a portable ac unit and my stay was very pleasant. I recommend it.
Fantastic and Beautiful Hotel with friendly staff. Large rooms with comfortable beds. We enjoyed the ambience and the gym was a bonus also. We will be back in the future hopefully.
Comfy room. Location was convenient for my requirements. One of the only hotels that replied to my emails asking if they accepted foreigners.
Communication is difficult when nobody speaks English but whereas in most hotels I've stayed so far in China the staff are helpful, here they did the bare minimum or were even rude. The staff in the restaurant were particularly unpleasant, laughing at me when I tried to ask for food using a translate app, and with one member of staff then going over to others to point at me and laugh more. I walke...Read more
Staff was pretty helpful joey helped me a lot to find the correct metro station.amd Ibtahnk her alot
Breakfast menu was not complete enough
A beautiful, impressive hotel. Reception hall is grand but still welcoming. The room was very clean with great facilities, there was even a mini tumble dryer in the room.
The Chinese restaurant was closed and the food in the cafe was basic. Not really an English speaking hotel.
Friendly helpful staffs, specially thanks to front office manager Lucy Lin
Poor boring breakfast quality
Nice hotel. Good location. Recommended. Helpful staff. Good breakfast. Happy days! If You may think, shall I stay there, yes. Give a try.
In general, all in order. Smile more, speak more fluent English, otherwise, nice job.
Great breakfast, nice room, not very far from airport but far from city center. But for this price it's a good value.
Location
very clean and comfy rooms, loved the bath tub and the food delivery robot. easy to arrange efficient shuttle drives to the airport
no breakfast or room service dining becuse of covid situation yet
