All reviews
I enjoyed our stay at Jaz Makadi Saraya. The food was good. We were assigned to a relatively quite area, a bit shielded from the kids zone which is nice for us. The pools were well-maintained. It is a few minutes walk from the beach, but we did not find it inconvenient as the pool side was peaceful enough for us after a 10-day historical tour in Egypt. The management team was professional and resp...
The service from some (only a few) staff at the beginning of our stay was not pleasant. We were Asians and I have noted feedback from previous guests about the potential discrimination. However, after communication with the managers it was improved. Suggestions to future guests - Speak up whenever you feel being treated differently in a negative way. If you are white - worry-free you will most lik...Read more
Property is nice well maintained
Me and my daughter was lost in the garden at night we couldn't find our room but some staff was passing by so he guide us there though there are arrows but the lights were too low
The staff was incredibly helpful and Mr Mina Magdi and his colleagues made our holidays perfect!!! The hotel is very clean and the facilities are amazing. We enjoyed the swimming pools, the beach, the great restaurants and an environment that made us feel in paradise. We will definitely repeat!!!
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This place has a living spirit, hospitality is excellent, diversity of food, beach is clean with a view, there is a pool for those who love quietness, they have a beautiful green landscapes all over the resort, lots of activity to do, entertainment shows and the makadi water park is thrilling to enjoy the water games there are very fun and exciting.Special thanks to Mr. Ahmed gomaa- Guest Relation...Read more
The food quality and variety The aqua park
Beach was full of jellyfish A la carte restaurants not available to reserve if you stay less than 5 days !
Amazing hotel with great common areas, the staff is super friendly and the food is delicious :) looking forward to being back
Nothing
The hotel is beautiful, and the beach is also beautiful. I had a fantastic holiday here.
When we left, we were told that we needed to pay for a bottle of drink, but we didn't drink it at all, which was very annoying and ruined my good mood of the whole journey. I think this hotel should improve the management level.
Stay was relaxing fun and the aqua park is amazing Snorkeling in the sea is so good Special thanks to Mr. Mohammed Saied from the reception he is very professional and always helping Overall the stay was very good
Little animation and parties at night
The place is wonderful starting from check in Mr Mohamed saied was so helpful and kind he insure that’s our stay was amazing, everyone was helpful and cheerful to us The food is amazing Room are so clean Wishes to come back again
Nothing
From the moment we arrived, everything was seamless. Check-in was quick, and our room was spacious, spotless, and offered a fantastic view. The hotel really shines when it comes to maintaining its beautiful gardens and pool area. Dining at the restaurant was a highlight, with a great variety of delicious options. Even the check-out process was smooth. A big thank you for making our holiday truly e...
The only minor drawbacks were the slow response time for room service and occasional queues for the restaurant buffet.Read more