Jacyz
5 stars
8.7
Very good
(748)
5 stars
Updating price...

Jacyz

5 stars
Drakegatan 10, 412 50 Gothenburg, Västra Götaland
8.7
Very good
748 reviews
Updating price...

Overview

Rating
Luxury Gothenburg hotel in Centrum with 3 restaurants 3 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 4 bars/Expedia Group
Luxury Gothenburg hotel in Centrum with 3 restaurants 3 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 4 bars/lounges, a 24-hour health club, and a 24-hour business center. Jacy'z Hotel & Resort offers 233 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily. 2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.7
Very good
Based on 748 verified guest reviews

Available rates

Mon 4/14
Tue 4/15

The neighborhood - Centrum

Drakegatan 10, 412 50 Gothenburg, Västra Götaland

What's nearby

  • Göterborgs Remfabrik5 min walk
  • Valhalla IP9 min walk
  • Scandinavium12 min walk
  • Trädgårdsföreningen15 min walk
  • Gothia Towers18 min walk
  • Svenska Mässan18 min walk
  • Ullevi6 min walk
  • Valhallabadet10 min walk
  • Gamla Ullevi14 min walk
  • Restaurang Tradgarn16 min walk
  • Palmhuset18 min walk
  • Korsvagen18 min walk

Reviews

8.7
Very good
748 verified ratings
Wonderful
462
Very good
129
Good
58
Okay
29
Fair
26
Mediocre
9
Poor
35

Summary of reviews

Guests say
Guests appreciated the cleanliness and beautiful design of the hotel, with many noting impressive decor and pleasant atmospheres. However, there were significant complaints about the level of service, particularly with untrained staff in dining areas and long wait times for food. Some guests also felt the room sizes were cramped, detracting from the overall experience.
AI-Generated from customer reviews
Cleanliness9 out of 10
Service3 out of 10
Room Size3 out of 10
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Score by provider

All reviews

8.0
Very good
Juliet, Mar 2025
Pros (+) Everything but mostly the SPA
Cons (-) Breakfast was not that great , they could do better with the hot buffet. It’s not worth the money spent or paid. SPA should be inclusive for those staying. The hotel is difficult to navigate as well. Staff at the reception oils help by letting guest know what is available apart from breakfast.
10
Wonderful
Pär, Mar 2025
Pros (+) Allt! Supernice!
10
Wonderful
Carly, Mar 2025
Pros (+) Perfect stay. Room was fab and the hotel has everything you need. Resign is really lovely, and the value for money is the best I’ve seen. I didn’t realise the pool club was included in our stay 3-5pm on both days we stayed but had booked the morning session online which included bfast, we then had massages booked from 1-2.30pm but they let us stay in the pool area between sessions which we really ...
Cons (-) Nothing. Loved the place!
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10
Wonderful
Latika, Mar 2025
Pros (+) Jacyz is such a beautiful hotel, the hotel room was clean, spa facilities were amazing and relaxing and the staff went so friendly. I’ll definitely be returning.
Cons (-) Nothing
10
Wonderful
Josh, Mar 2025
Pros (+) Everything was amazing perfect trip
Cons (-) Nothing
3.0
Poor
Jilleen, Mar 2025
Pros (+) Good location and nice atmosphere
Cons (-) Sink was leaking and the room was freezing
10
Wonderful
Amoy, Mar 2025
Pros (+) I really enjoyed the wide range of facilities available throughout the hotel, and the lack of crowd in the spa area. The food that was provided was also very lovely.
Cons (-) For me check in seemed a little late, I did try to book early check in but they had ran out of availability for that morning.
10
Wonderful
Matt, Mar 2025
Pros (+) What can I say? Wow what an amazing hotel. One of the best I’ve said at for sure. It is unbelievably clean and beautiful. Best was so comfy too!! Would recommend this hotel to anyone and everyone!
9.0
Wonderful
Michelle, Mar 2025
Pros (+) Very nice and modern hotel, in a great location near public transport to main centre and very clean!
Cons (-) Spa treatments were unavailable during our stay. Also one morning the cleaner wouldn’t take “no” for an answer to come into the room. She had knocked when we were just getting up and persisted on coming in. We eventually had to ask her to leave after doing the bathroom to give us 5 minutes to dress and she could come back to do what she had to
10
Wonderful
Lukas, Mar 2025
Pros (+) The vibe

Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business center
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 10:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.