All reviews
Pros: Excellent Facilities: Wide variety of F&B options, including an impressive breakfast, several restaurants offering different cuisines, and a lovely beach club. Great amenities for kids as well - kids club, engaging activities, and swimming pools with wave features. Sports facilities are also top-notch, however, I would suggest to add heavier dumbells and a low row machine. Outstanding Rooms:...
Cons: Bell Service: The bellman delivering luggage entered the room without knocking or asking for permission and did not remove his shoes. Additionally, the bellman driving the club car did not ensure all passengers were safely seated before departing. Food & Beverage: Flies were present during breakfast service, despite it being held indoors. This can likely be resolved quickly with improved cle...Read more
Everything
The hotel has numerous areas, however it would be great, when the hotel offer more outdoor playground equipments/toys : such as swings, sliders, some climbing tower, some rope bridge etc.
We enjoyed a lot our stay, will definitely come back. Good restaurants, nice beach- highly recommended.
Amazing facilities. Would love to visit again.
While the hotel itself is beautiful and offers a great experience, sometimes it's the little things that make a stay truly exceptional—or frustrating. Upon arrival, the check-in process took 55 minutes, which was far longer than expected, especially for a hotel of this caliber. Additionally, I had booked two rooms for two families, and when I requested a late checkout, the staff member I spoke wit...Read more
The facilities - lots of areas for play: billiard, air hockey, ping pong, free sup, canoe and body boards. Plus lots of activities, including marshmallows on the beach! The breakfast was amazing, the pools were great... our cleaning lady "Fern" always suprised us with animals made from towels:) The attention to details was amazing, always smiling and offering to help.
The price :)) Our two bedroom suite was located on the 1st floor, far away from the beach and restaurants. Unlike the ground rooms that had pool access.
Activities, breakfast, rooms are exactly the same as the photos
Only negative they need cable tv.
Everything was excellent. One of the best hotels we have ever been to.
The food and the service at the beach bar was not the same level as the rest of the hotel (slow service, mediocre food, not very friendly personnel). Other than that, we loved everything.
Had a variety of restaurants Really good activities for kids Lovely beach front
Two bed room suites could have been bigger
IRestaurants were amazing, staff were amazing, facilities were amazing, beach was amazing and the activities were amazing. you don't need to leave the hotel.
The fact I couldn't find anything to complain about
Everything was fantastic. The suite was clean, modern and spacious. The pool being over 2km, there was always a close entry and from anywhere in the resort. The beach was great, waves are small but still allow for boogie boarding or surfing. Supplying free rental on surf boards, boogie boards, kayak and paddle boards is a bonus. Staff is attentive always going out of their way to make sure you are...