JW Marriott El Convento Cusco
5 stars
9.4
Wonderful
(1527)
5 stars
Updating price...

JW Marriott El Convento Cusco

5 stars
Esquina de la Calle Ruinas 432 y San Agustin, Cusco
9.4
Wonderful
1527 reviews
Updating price...

Overview

Expect a one-of-a-kind stay at JW Marriott El Convento Cusco. Our Cusco historic Center hotel sits within the city center and offers a blend of historic grandeur and modern comforts. Find us housed inside a restored 16th-century convent. Our boutiqueMarriott
Expect a one-of-a-kind stay at JW Marriott El Convento Cusco. Our Cusco historic Center hotel sits within the city center and offers a blend of historic grandeur and modern comforts. Find us housed inside a restored 16th-century convent. Our boutique luxury hotel in Cusco, Peru features two exhibition halls filled with ancient Peruvian artifacts. Explore Plaza de Armas or take a train ride to Machu Picchu from our hotel in Cusco, Peru, which offers easy access to many other attractions in Peru. Then retreat to a renovated hotel room or suite with amenities like marble bathrooms, deluxe bedding and oxygen-enrichment systems that help relieve altitude sickness. Awake refreshed before you head over to our hotel spa for a treatment based on centuries-old Incan healing regimens. When hunger strikes, visit Qespi Restaurant and Bar, considered one of the best restaurants in Cusco, Peru, for an elegant atmosphere and fresh, local dishes. Luxury and adventure await you at JW Marriott El Convento Cusco.Marriott
9.4
Wonderful rating
Based on 1527 verified guest reviews

Available rates

Mon 5/26
Tue 5/27

The neighborhood - Centro Historico

Esquina de la Calle Ruinas 432 y San Agustin, Cusco

What's nearby

  • Museum of Religious Art0.06 mi
  • Museo Machu Picchu0.07 mi
  • Santa Catalina Convent0.1 mi
  • Pre-Columbian Art Museum0.15 mi
  • Plazoleta de San Blas0.16 mi
  • Museo Inka0.17 mi
  • Hatunrumiyoc0.06 mi
  • UNSAAC-Yale International Center for the Study of Machu Picchu and Inca Culture0.08 mi
  • San Blas Church0.15 mi
  • Church of the Company of Jesus0.16 mi
  • Cusco Cathedral0.16 mi
  • Plaza de Armas0.19 mi

Reviews

9.4
Wonderful
1527 verified ratings
Wonderful
1239
Very good
126
Good
84
Okay
30
Fair
27
Mediocre
11
Poor
10

Summary of reviews

Guests say
Guests appreciated the great location and excellent service provided by the staff, highlighting their friendliness and attentiveness. However, some guests pointed out cleanliness issues and the need for room renovations. The breakfast options received mixed reviews, with some finding them lacking variety. Overall, the hotel is praised for its atmosphere and hospitality, but there are areas needing improvement.
AI-Generated from customer reviews
Service10 out of 10
Location10 out of 10
Cleanliness2.5 out of 10
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All reviews

10
Wonderful
Alex, May 2025
Pros (+) The staff were so helpful and knowledgeable (including Paloma and Georgio from the front desk and Joseph from the bar). It was centrally located, very luxuries and an amazing stay.
Cons (-) No, it was great!
10
Wonderful
Xian, May 2025
Pros (+) The best hotel, the best service. During this period, I got the help of the hotel staff Paloma for an hour. Thanks!
9.0
Wonderful
Joanna, May 2025
Pros (+) It’s a nice hotel. Spa was nice.
Cons (-) Well… we booked the room with the terrace and got the room without one even the message between myself and hotel stated that.
10
Wonderful
Xian, May 2025
Pros (+) The best hotel, the best service, the best location, nothing to fault. Great help from the staff Alaxander! Thanks Alaxande and the hotel!
Cons (-) Non
10
Wonderful
Lori, May 2025
Pros (+) Everything! Absolute perfection! Front desk, restaurant, buffet breakfast, pisco sour class, room, etc. Top notch all of it!
Cons (-) Nothing
9.0
Wonderful
Mike, May 2025
Pros (+) Great hotel, great location, and a real upmarket feel to it.
Cons (-) Glass door to toilet is a bit of nonsense as it’s vey noisy to slide and illuminated the room when others are trying to sleep.
10
Wonderful
Andrei, May 2025
Pros (+) Very stylish design, inspired by the local architecture. Irreproachable services, with a helpful and pleasant personnel, most diverse breakfast of all the 4 hotels we stayed in Peru, a superb choice of dishes and cocktails throughout.
Cons (-) The fact that you couldn’t open the window for natural air. It is nice however that the air condition system of the hotel features additional O2 to compensate for the high altitudine.
10
Wonderful
Christine, May 2025
Pros (+) Excellent medical assistance for altitude sickness. Thank you.
10
Wonderful
Guilherme, May 2025
Pros (+) Excepcional hotel. Staff is super nice. Great breakfast. Amazing room size.
10
Wonderful
Alexis, Apr 2025
Pros (+) Everything was beautiful, the staff were so welcoming and kind. The food was delicious and the bed was very comfortable. Location was perfect.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 10:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.