Imperial Hotel Kuching
4 stars
8.8
Very good
(3212)
4 stars
Updating price...

Imperial Hotel Kuching

4 stars
76, Jalan Datuk Tawi Sli, Taman Seng Goon, Kuching 93250
8.8
Very good
3212 reviews
Updating price...

Overview

Rating
Hotel connected to a shopping center in Kuching with free parking This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a cExpedia Group
Hotel connected to a shopping center in Kuching with free parking This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Imperial Hotel Kuching offers 325 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, and complimentary toiletries. This Kuching hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.Expedia Group
Rating
8.8
Very good
Based on 3212 verified guest reviews

Available rates

Wed 5/7
Thu 5/8

The neighborhood

76, Jalan Datuk Tawi Sli, Taman Seng Goon, Kuching 93250

What's nearby

  • Boulevard Shopping Mall0.11 mi

Reviews

8.8
Very good
3212 verified ratings
Wonderful
1852
Very good
695
Good
376
Okay
148
Fair
60
Mediocre
39
Poor
42

Summary of reviews

Guests say
Guests appreciate the hotel's cleanliness and convenient location near shopping and the airport. However, there are consistent complaints about the service, with some staff members being unfriendly or unhelpful, which detracts from the overall experience.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

8.0
Very good
Rifai, May 2025
Pros (+) The room is spacious, clean and the bed is wider than normal single bed. The breakfast in restaurant has many various food & delicious.
Cons (-) The staff in restaurant charged me for taking away food because my wife was fasting due to hospital's instruction.
5.0
Fair
Muhammed, May 2025
Pros (+) I like the location, the spacious room, the 14th level which was given, the service by the staff and the breakfast. Great work!
Cons (-) The TV channels got disrupted on my 2nd day of stay. I didn't had the chance to enjoy the movie channels for the rest of my stay at the hotel.
10
Wonderful
Lau, May 2025
Pros (+) The room environment and hygiene are very clean The staff's service attitude is also very satisfactory, and they are patient and answer all questions.
Cons (-) I don't have any dissatisfaction at the moment
7.0
Good
Elsie, Apr 2025
Pros (+) The room is spacious and the location is quite strategic if you drive.
Cons (-) Been staying here for many times but finding there’s always smells of urine from the toilet ball like the housekeeping didn’t brush it thoroughly.
8.0
Very good
Nyok, Apr 2025
Pros (+) The room is clean and spacious; the staff are approachable and helpful, good location and convenient as it is connecting to a shopping mall
Cons (-) Breakfast spread can be improved further by having a coffee machine that serves more premium coffees like latte, cappuccino and americano, can consider including some Indian cuisine like puri, chapati or thosai
7.0
Good
Chee, Apr 2025
Pros (+) Room was spacious and clean
Cons (-) Breakfast was just average
8.0
Very good
Rakpoom, Apr 2025
Pros (+) It is not far from Airport. Room is clean.
7.0
Good
Chin, Apr 2025
Pros (+) By exception: The hotel needs to consider 2xAdults and 1 kid package. Amenities provided were for 2x adults despite booking for 2 Adults & 1 kid and it's quite annoying.
6.0
Okay
Tin, Apr 2025
Pros (+) Unable to set the room temperature and ventilation was too noisy. Additional blanket would have help.
8.0
Very good
Anonymous, Mar 2025
I extended my stay as the facilities are good. I go drink coffee at the Boulevard mall next door and eat at the shops there. The hypermart was closed for renovation, so had to walk across a BUSY ROAD to the eating shops and Ever rise daily- at risk of being TABRAKAN - SHOULD HAVE A TRAFFIC LIGHT RIGHT IN FRONT OF THE IMPERIAL HOTEL.

Amenities

  • Adults only
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.