All reviews
We were delighted with our room. It was clean, spacious and luxurious, just as described on the website. The hotel was situated in a quiet street in old town Quito. It was within walking distance to many attractions and in fact was itself a historical building. The hotel staff were friendly and accommodating. They provided and shared aspects of their culture with us daily.
Our only complaint is that there was construction next door which was distracting from the peacefulness. (This is only a temporary state and beyond the control of the hotel).
We cannot say enough great things about this hotel. Definitely next level luxury in terms of service and comfort.
There were very few restaurant options in walking distance, however the hotel has an outstanding breakfast included as well as upscale dining available.
Beautiful, huge room. Great restaurant.
This was the most stunning and comfortable hotel we stayed in while we were in Ecuador! It is on a quiet charming street and everything is clean and bright. Wonderful views from the bar area!!
There were no negatives for this property! We loved everything!
Excellent staff. Exceptional service- best of any hotel I have ever stayed in.
Everything
Lights are too bright in the dining room for a romantic dinner. Should have candles or low light. The staff couldn’t turn down the bright lights.
The property is well curated and small so it really feels like a boutique hotel. It has a pool and a terrace even though it was always too cold to use them while we stayed. Breakfast was nice and the staff was nice.
They could give you more tips on what to see, where to shop and eat. Some of the streets surrounding the hotel at night get dark and empty and it can feel very dangerous to walk around.
We stayed at Illa Experience for our last night in Ecuador and Galapagos. It’s an exceptionally designed small hotel with stunning rooms, interior furnishing and views. We loved our suit and double-shower! We dined at the restaurant which provided exceptional dining experience. Breakfast was also wonderful. Staff and services were exceptional!
We liked everything
the hotel was beautiful and very comfortable. The staff are exceptionally nice…
unfortunately, the hotel was not in a very safe neighbourhood.
This hotel is a true gem. Beautifully renovated. Stylishly decorated. Impeccably clean. Everything we could ask for and more. But what makes this place a redo is the staff. Exceptional! The wonderful type of people you’d like to be friends with. They went out of their way to make our stay memorable and that’s what our stay here will always be…..unforgettable!
Nothing!