All reviews
I don’t remember in my life staying at a hotel with such a dedicated and competent team. May this message be passed on to all the staff. From the maintenance worker to the waiters in all the restaurants. We were greeted with a ‘good morning,’ a hand on the chest, and a smile the whole time. Everything worked wonderfully well.
Nothing
The room was comfortable. Food was good.
The moment you arrive you are greeted by staff but at check in you realize it wasn't genuine because they want to sell you on a time share... I hate being in a position where I have to tell someone no I'm not interested in meeting with them for some appointment later. I'm here for vacation and don't want to sit at a seminar. It's predatory and annoying. So after that experience for the price we pa...Read more
My best friends and I stayed for a long weekend to celebrate a milestone birthday, and everything was exceptional. From the lobby staff to housekeeping, bartenders to pool servers - it ALL made for one of the best vacations I've ever been on. The property, views, and amenities were unreal. I've been to a lot of all-inclusive resorts and this was hands-down my favorite. Special thanks to Tannya (Bo...
Nothing at all! I truly have no complaints.Read more
Loved everything about this resort. Very clean and the food was excellent. You get access to two beaches which is a bonus. The staff were great and the location is close to everything. This is a family resort although there is an adult only tower but I would recommend it for a family vacation
Nothing
Good location. Lots of activities. All restaurants are clean and delicious. Foods are fresh and staffs all very enthusiasm.
Beach French Restaurant Coffe shop & bakery Staff Restaurant by the beach
Buffet Restaurant was under improvement, and selection at breakfast lacked important items ( ham, cheese) Water at the pool was too cold. Ocean was warmer, and it was November. Shops at the resort are unattractive. Many of the products you can find at home and at better prices.
The hotel itself is amazing. The staff are friendly, they have an all you can eat candy shop for kids, the food was fabulous. They have an amazing entertainment team. The pool was warm, i think it was heated the kids loved it !
The cabanas take up a lot of the space and are not included. They are very expensive to book per day and on top on the existing hotel price seemed like a rip off. The result was a constant battle to find a sun bed. If you don't occupy your sun bed for a while they take your stuff away.
The food is exceptional with an incredible amount of offerings The manager Roberto really went over and above to ensure we had an epic stay Every Staff member greets and ensures you are having the best possible time
Nothing not to like … The property goes over and above to ensure the best possible time.
I would underline the perfect Clearence of the rooms and physical activities. Thank you for Sunrise yoga for Alex (Alejandro) and Sofia. Also French Cousine was very nice.
This is my second time staying at the hotel, and I must say the staff doesn't seem as friendly and warm as they were before.
