Hyatt Ziva Cancun
4 stars
9.2
Wonderful
(1806)
4 stars
Updating price...

Hyatt Ziva Cancun

4 stars
Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo
9.2
Wonderful
1806 reviews
Updating price...

Overview

This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters. All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffeBooking.com
This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters. All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers. Hyatt Ziva Cancun All-Inclusive offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center. Hyatt Ziva Cancun All-Inclusive is located 300 metres from Coco Bongo while La Isla Shopping Mall is 3.4 km away. Cancun International Airport is 17 km away.Booking.com
9.2
Wonderful rating
Based on 1806 verified guest reviews

Available rates

Sun 8/3
Mon 8/4

The neighborhood - Hotel Zone

Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo

What's nearby

  • Delphinus Punta Cancún1 min walk
  • Forum Beach5 min walk
  • Centro de convenciones de Cancún7 min walk
  • CoCo Bongo Cancun8 min walk
  • Playa Caracol8 min walk
  • Cancun Convention Center9 min walk
  • Solobuceo1 min walk
  • Mandala Nightclub7 min walk
  • Congo Bar7 min walk
  • Hard Rock Cafe Cancun8 min walk
  • Playa Gaviota Azul8 min walk
  • Plaza Caracol9 min walk

Reviews

9.2
Wonderful
1806 verified ratings
Wonderful
1410
Very good
154
Good
96
Okay
46
Fair
34
Mediocre
29
Poor
39

Summary of reviews

Guests say
Guests rave about the hotel's fantastic location, excellent service, and diverse food options. Many enjoyed the pools and beach areas, with activities like kayaking and paddleboarding available. However, some mentioned that the food quality could be improved and that service at restaurants was sometimes lacking. Overall, guests had a memorable experience and appreciated the family-friendly atmosphere.
AI-Generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
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All reviews

8.0
Very good
Salma, Aug 2025
Pros (+) Amazing food Beach was fantastic and no seaweeds even in high season Very well located
Cons (-) Rooms should be renovated they are good but need some fresh look
7.0
Good
Yasmeen, Aug 2025
Pros (+) I loved how big is this resort is and how much they care about kids , we loved the ice cream shop and the coffee shop too
Cons (-) The rooms are old and need renovation , the buffet was the worst , few types of food and not delicious , its expensive and i cant rate it 5 stars
8.0
Very good
Nensiben, Jul 2025
Pros (+) Lots of activity was always going on and kept boys all time busy. We did photography with the hotel and she was so so good. Really recommended her if anyone planning to go.
Cons (-) They need to have a bit more chicken options for food and it should have at least 1 Indian restaurant
10
Wonderful
Yaacov, Jul 2025
Pros (+) We loved Everything!!! Once checked inn we didn't want to leave the hotel. We had a perfect vacation with excellent food in all of the restaurants. Great service from all the staff especially our waiter from TradeWind restaurant - Mr. Noel Addie who made our stay am unforgettable experience. The hotel was very clean. The rooms were big and convenient. The pools were amazing and the GYM was great. ...
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10
Wonderful
Daniel, Jul 2025
Pros (+) We stayed at the hotel for 4 nights and had a great experience – especially thanks to the butler service. América and Ana were absolutely amazing: kind, attentive, and always went above and beyond. They truly made our stay extra pleasant. Thank you!
10
Wonderful
Deniz, Jun 2025
Pros (+) The food was amazing , service was UNMATCHED. There was plenty of sunbeds and rooms were spacious. Very kid friendly hotel with so many activities. We will be back next year !
Cons (-) How pushy the people to buy timeshares are
9.0
Wonderful
Angie, Jun 2025
Pros (+) The room was spacious . I really like the dressing room and separated wc. The house keeping was fantastic making our stay even more comfortable.
Cons (-) The ocean view was great unfortunately not able to leave the patio door open due to the humidity in the air blown in and caused dampness in the room so was unable to get fresh air in the room .
10
Wonderful
Francebuono, May 2025
Pros (+) Amazing resort, it exceeded my expectations. Great staff, very good food also in variety, beautiful and family-friendly environments.
10
Wonderful
Macedo, Apr 2025
Pros (+) The restaurants are ALL amazing, no complaints about any food and there are options for everything, everywhere. Clean towels are available in multiple places around the hotel. The cleaness is unbeatable, All staff is lovely - no exceptions here. Activities and shows every single day. Beach is incredible, the water of the pools are crystal clear. Dolphins are soooo cuuuute, it's a life-time experie...
Cons (-) There was a soft smell of sewage coming from the drain of the shower in my room. I was able to manage how to get rid of it tapering it with a dirty towel but simply keeping the door closed is more than enough and you don't feel any smell when you are taking a shower.
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10
Wonderful
Hong, Apr 2025
Pros (+) The location is the best. You can see colorful ocean easily. The restaurants have very good quality.

Amenities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.