Hyatt Regency Phnom Penh
5 stars
9.0
Wonderful
(203)
5 stars
Updating price...

Hyatt Regency Phnom Penh

5 stars
55 Street 178 Sangkat Chey Chumnas, Phnom Penh 12206
9.0
Wonderful
203 reviews
Updating price...

Overview

Rating
Colonial Phnom Penh hotel in Phnom Penh City Centre with a full-service spa A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also prov…Expedia Group
Colonial Phnom Penh hotel in Phnom Penh City Centre with a full-service spa A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a nightclub, 2 bars/lounges, and a 24-hour fitness center are onsite. Change of towels is available on request. Hyatt Regency Phnom Penh offers 247 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.0
Wonderful
Based on 203 verified guest reviews

Available rates

jue. 5/22
vie. 5/23

The neighborhood - Dounpenh

55 Street 178 Sangkat Chey Chumnas, Phnom Penh 12206

What's nearby

  • National Museum of Cambodia0.09 mi
  • Phsar Kandal0.2 mi
  • Happy Painting Gallery0.26 mi
  • Riverfront Park0.36 mi
  • Norton University0.41 mi
  • Sorya Shopping Center0.47 mi
  • Wat Ounalom0.16 mi
  • Preah Barum Reachea Veang Chaktomuk Serei Mongko0.25 mi
  • Sisowath Quay0.34 mi
  • Wat Ubosoth Ratanaram0.38 mi
  • Riverside Park0.44 mi
  • Wat Botum Vathey0.49 mi

Reviews

9.0
Wonderful
203 verified ratings
Wonderful
146
Very good
31
Good
7
Okay
4
Fair
5
Mediocre
3
Poor
7

Summary of reviews

Guests say
Guests loved the hotel's excellent location and cleanliness, highlighting its proximity to attractions and well-maintained rooms. However, many reviews pointed out issues with the service, indicating that staff performance did not meet expectations, particularly in comparison to other hotels. Overall, the hotel offers a pleasant stay but could enhance its service quality.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

10
Wonderful
Maria, May 2025
Pros (+) The property is clean and just a beautiful building.
8.0
Very good
Minh, Apr 2025
Pros (+) It’s really nice We love it, center of downtown
9.0
Wonderful
Jon, Apr 2025
Pros (+) Lovely design hotel. Very good breakfast and excellent overall service.
Cons (-) First night the room was cold although AC was turned off. Hotel sorted it fir the second night.
9.0
Wonderful
Anette, Mar 2025
Pros (+) The breakfast and dinner buffet were great. The breakfast is better than the dinner though because it provided fresh fruit juices. I especially liked the fresh coconut juice. The choices of fresh cut fruits were very good as well.
Cons (-) There’s nothing else in the location of the hotel.
8.0
Very good
Laura, Feb 2025
Pros (+) The staff were so lovely and helpful and the restaurant was amazing.
Cons (-) The smell in the rooms was awful. We asked to be moved from our room to another room because our room smelled like urine. The hotel were understanding and moved us to another room however, the room had the same strong smell like urine. We didn’t complain because we realised that it was just the smell of the rooms in the hotel. It was very strange and seemed to smell worse after the room had been m...
Read more
9.0
Wonderful
Lian, Feb 2025
Pros (+) comfort
Cons (-) I was disappointed with the breakfast service at this hotel. Despite the information stating that breakfast is available from 6:00 AM, it was not ready at that time on Monday, 17th February. As I had to leave by 6:30 AM, I was unable to eat, even though I had paid for the meal. The staff in the morning seemed slow to set up, which only added to the frustration. This is the first time I have ever e...
Read more
10
Wonderful
Anonymous, Feb 2025
Kind crew Good breakfast Quiet & wide room
10
Wonderful
Clotilde, Jan 2025
Pros (+) Very well located. Everything on site or near by. The suite room was perfect for us and our 2 kids of 5 and 8 years old
Cons (-) Would have been even better if the additional bed in the suite room was for 2 person. Even for our young kids it was small and one of them had to sleep on the coach.
10
Wonderful
Keith, Jan 2025
Pros (+) Great hotel in a good location modern rooms good restaurants on site
Cons (-) Can get busy when there is a conference
7.0
Good
Jean-jacques, Jan 2025
Pros (+) Location. Swimming pool. Breakfast buffet.
Cons (-) The whole structure of the place is weird. No pedestrian way to reach the lobby. Once in the lobby, there are compulsory stairs to go to the lift and you must cross the restaurant to reach these lifts.... There is no lobby lounge per say as you may expect in high end hotels in Asia. There is no garden either. ..

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.