Hyatt Regency Mexico City
5 stars
8.8
Very good
(1317)
5 stars
Updating price...

Hyatt Regency Mexico City

5 stars
Campos Eliseos No. 204 Polanco, 11560 Mexico City, Mexico City Federal District
8.8
Very good
1317 reviews
Updating price...

Overview

Rating
Luxury Mexico City hotel in Polanco with 3 restaurants 3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a barExpedia Group
Luxury Mexico City hotel in Polanco with 3 restaurants 3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite. Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.8
Very good
Based on 1317 verified guest reviews

Available rates

Thu 3/27
Fri 3/28

The neighborhood - Miguel Hidalgo

Campos Eliseos No. 204 Polanco, 11560 Mexico City, Mexico City Federal District

What's nearby

  • Auditorio Nacional6 min walk
  • Galeria Oscar Roman8 min walk
  • Embajada de Francia10 min walk
  • Museo Nacional de Antropología14 min walk
  • Atlantis Marine Park15 min walk
  • Montana Rusa19 min walk
  • Teatro Angela Peralta6 min walk
  • Aztec Calendar Stone8 min walk
  • Avenida Presidente Masaryk10 min walk
  • Parque Zoológico de Chapultepec14 min walk
  • Chapultepec Forest17 min walk
  • Cascabel Roller Coaster19 min walk

Reviews

8.8
Very good
1317 verified ratings
Wonderful
858
Very good
212
Good
143
Okay
42
Fair
31
Mediocre
10
Poor
21

Summary of reviews

Guests say
Overall, guests appreciated the hotel's excellent location and cleanliness, with a strong sense of safety and friendliness from the staff. While the atmosphere was often highlighted as comforting and enjoyable, several reviewers pointed out that the service level, particularly regarding concierge and reservations, could be improved.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Atmosphere9 out of 10
Bed Comfort5 out of 10
Service2.5 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

10
Wonderful
Núbia, Mar 2025
Pros (+) The gym, the best!
9.0
Wonderful
Edward, Feb 2025
Pros (+) Great service and cleanliness.
Cons (-) A bit expensive
3.0
Poor
Mario, Feb 2025
Cons (-) 40th floor supposed to be the best floor because the lounge. Their kitchen doesn’t have a vent system. So our room our clothes smeeled like carnitas all day all night
10
Wonderful
Aurora, Feb 2025
Pros (+) Everytime I go to Mexico I choose Hyatt!!!
Cons (-) Location, service, restaurants
10
Wonderful
Alex, Feb 2025
Pros (+) Clean, aesthetically pleasant. Very good location and safe
8.0
Very good
David, Jan 2025
Pros (+) Comfortable rooms, efficient staff
Cons (-) Having to tip when signing off for breakfast which was included in the room fee
10
Wonderful
Peter, Jan 2025
Pros (+) Everything’s we highly recommend 😎
Cons (-) Could not fault
10
Wonderful
Angeles, Jan 2025
Pros (+) Staff was always helpful and friendly, they even offered me an upgrade for my booking which I accepted and it was the best decision I could make, the service and food was superb, everything was better than what I expected.
5.0
Fair
Charlin, Dec 2024
Pros (+) Location and breakfast
Cons (-) AC did not work
9.0
Wonderful
Nicole, Dec 2024
Pros (+) Location, cleanliness etc
Cons (-) Nothing

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 1:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.