Hyatt Centric Charlotte/Southpark
4 stars
9.0
Wonderful
(441)
4 stars
Updating price...

Hyatt Centric Charlotte/Southpark

4 stars
3100 Apex Drive, Lexington, NC 28211
9.0
Wonderful
441 reviews
Updating price...

Overview

Rating
Hotel with free parking, a short walk to SouthPark Mall Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee …Expedia Group
Hotel with free parking, a short walk to SouthPark Mall Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and concierge services. Hyatt Centric SouthPark Charlotte offers 175 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.Expedia Group
Rating
9.0
Wonderful
Based on 441 verified guest reviews

Available rates

Sun 5/11
Mon 5/12

The neighborhood - South Charlotte

3100 Apex Drive, Lexington, NC 28211

What's nearby

  • SouthPark Mall4 min walk
  • Horizon Lines7 min walk

Reviews

9.0
Wonderful
441 verified ratings
Wonderful
327
Very good
55
Good
17
Okay
8
Fair
12
Mediocre
5
Poor
17

Summary of reviews

Guests say
Guests appreciated the great location and friendly service, making it a go-to hotel for many. However, there were significant complaints about cleanliness, with several guests noting dirty rooms and inadequate towel service. Additionally, some amenities were lacking, such as microwaves in rooms, which detracted from the overall experience.
AI-Generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Room Size5 out of 10
Cleanliness3.5 out of 10
Amenities3 out of 10
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Score by provider

All reviews

10
Wonderful
Felisha, May 2025
Pros (+) Location cleanliness
9.0
Wonderful
Destiny, May 2025
Pros (+) The place was beautiful. Exceeded expectations
9.0
Wonderful
Shequante, May 2025
Pros (+) Everywhere I wanted to go was walking distance! I wanted to shop and eat! The room was nice and the restaurant Mizu had really amazing sushi! The staff was really sweet and accommodating I lost my charger and they gave me theirs
9.0
Wonderful
Lakendra, Apr 2025
Pros (+) Very clean tight but clean should have free breakfast everything cost I bn scared to touch stuff
Cons (-) Love the front desk crew very nice m talkative
1.0
Poor
Harrell, Apr 2025
Pros (+) Clean rooms
Cons (-) We was locked out our room for hours cause the door mechanism wouldn’t work for staff or my room key
10
Wonderful
Shayla, Apr 2025
Pros (+) Everything was perfect beautiful hotel!
10
Wonderful
Tanisha, Apr 2025
Pros (+) Everything! Location, service, rooms, comfort. We will be back!
Cons (-) Wish there was more lighting in the bathroom area.
10
Wonderful
Scott, Apr 2025
Pros (+) Excellent stay!
10
Wonderful
Shenice, Mar 2025
Pros (+) It was clean and the staff were friendly.
Cons (-) I enjoyed everything
1.0
Poor
Patrick, Mar 2025
Pros (+) The entire 6th floor smelt like marijuana. When we told the staff no help was given. For being on a vacation it sucks to pay so much for a room and not being able to change rooms when marijuana covers the entire 6th floor and inside our room 625.
Cons (-) Help by giving a chance to switch rooms. It is absolutely ridiculous that we have laid so much money when we can’t switch rooms because our room and entire floor smelt of marijuana.

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.