Hvd Reina Del Mar
5 stars
8.7
Very good
(331)
5 stars
Updating price...

Hvd Reina Del Mar

5 stars
Chernomorska Str. 2, Obzor 9021
8.7
Very good
331 reviews
Updating price...

Overview

Rating
This comfortable hotel can be found in Obzor. The total number of units is 557. Boasting a private beach area in Obzor, the hotel features 3 swimming pools, one of which is heated, and one heated pool for younger guests. Free WiFi is provided. All roFarePortal
This comfortable hotel can be found in Obzor. The total number of units is 557. Boasting a private beach area in Obzor, the hotel features 3 swimming pools, one of which is heated, and one heated pool for younger guests. Free WiFi is provided. All rooms and suites at the hotel are equipped with a safe, minibar, coffee machine, special pillow menu and 43" TV. Each offers a bathroom stocked with a shower and branded toiletries. Each opens to a furnished balcony or terrace. Free WiFi is available. Breakfast is served buffet style, while breakfast for later risers is also provided. Guests of the hotel are offered free access to the spa facilities of its sister property, including the fitness room and indoor pool. The nearest airport is Burgas Airport, 62 km from the property.FarePortal
Rating
8.7
Very good
Based on 331 verified guest reviews

Available rates

Thu 4/10
Fri 4/11

The neighborhood

Chernomorska Str. 2, Obzor 9021

Reviews

8.7
Very good
331 verified ratings
Wonderful
235
Very good
39
Good
23
Okay
12
Fair
10
Mediocre
1
Poor
11

Summary of reviews

Guests say
Overall, guests noted that while the cleanliness of the hotel was generally impressive, the service received was frequently criticized, particularly regarding staff demeanor and responsiveness. Many reviewers felt that the value for the price was lacking, with several guests expressing disappointment over the quality of food and amenities in relation to the costs. Despite these issues, some guests highlighted the hotel's appeal for families and the overall modern aesthetic.
AI-Generated from customer reviews
Cleanliness9 out of 10
Value for Price2 out of 10
Service1.5 out of 10
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All reviews

10
Wonderful
Vlad, Sep 2024
Pros (+) We really enjoyed our stay at HVD Reina Del Mar. The weather was perfect for late September, and the hotel wasn’t crowded, which made it even more enjoyable. The food quality exceeded the typical all-inclusive standard, with a great selection of both bottled soft drinks and alcoholic beverages. The spa was relaxing, and the overall atmosphere was peaceful.
Cons (-) The only minor issue we had was with the coffee. Although it was Lavazza, the taste was a bit off. We also felt that the spa might get a little too crowded during peak season.
8.0
Very good
Andra, Sep 2024
Pros (+) The location is beautiful, big rooms, almost new (villas)
Cons (-) The food had no taste, poor choices. Everyday the same meals.
7.0
Good
Horia, Sep 2024
Pros (+) The cleanliness was impeccable, and the drinks were quite good. The staff was very friendly and always willing to help.The private beach is large, with plenty of space and a playground for kids right up to the shore.There was nightly entertainment for children, which was a big plus for families.
Cons (-) The housekeeping staff did not change the bed linens or refill the consumables in the room. This also happened to our friends.All cocktails were made with low-quality alcohol by default, and you have to specifically request higher-quality spirits.Most of the food served was fried (fries, schnitzels, etc.), and there was a complete lack of fish or seafood on the menu. Overall, I'm a bit disappointe...
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9.0
Wonderful
Andra, Sep 2024
Pros (+) a perfect hotel for babies, diverse food, very good drinks, the hotel looks like in the pictures
Cons (-) more attention to the cleanliness of the rooms, in a 6-night stay, we were not cleaned twice and our trash was not taken, considering that it has 5*, you should clean and change the linen daily.
10
Wonderful
Radu, Aug 2024
Pros (+) It was a perfect vacation!
8.0
Very good
Shaul, Aug 2024
Pros (+) Big room
Cons (-) Bad food în bufet, a lot of kinds, but low quality, better to have less and good quality , the cakes zone is hurribel , looks good but tastes bad. The food isn’t worth the money at all !!!!
8.0
Very good
Turcu, Aug 2024
Pros (+) Quite nice
Cons (-) There was no doctor available and we had to checkout a few days earlier and lost a lot of money...
5.0
Fair
Ozzy, Aug 2024
Pros (+) The hotel is very nice, the location, and the staff trying to be helpful was great! The beach is nice and good options to walk around and such. The food was also fine (as long as kids didn't touch everything and put it back....as they always did) and had plenty of options.
Cons (-) The other guests were awful. Loud, messy, budging into everyone, always screaming for various things, packed together at the beach blocking the way there, and staying in random queues (I still don't get why they were queuing at the bar when the bartenders kept telling them to come to whoever was free). The kids touched all the food (sometimes actually tasting it and putting it back), and most of t...
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9.0
Wonderful
Marius, Aug 2024
Pros (+) Very clean!!
Cons (-) Too many guys (another … )
6.0
Okay
Andrei, Aug 2024
Pros (+) good beach. nice sand. big rooms.
Cons (-) very poor food, crouded, nothing premium about this place, more like 3 stars at best

Amenities

  • Indoor pool
  • Bar/Lounge
  • Flat-screen TV
  • Free toiletries
  • Child pool
  • Hairdryer
  • Air-conditioned
  • Elevator
  • Bathrobe
  • Garden

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.