All reviews
I loved the hotel lobby and pool area! The staff was amazing and welcoming, making my stay even more enjoyable. One of the best features is the convenient coffee shop inside the hotel. It’s perfect for grabbing a quick coffee without needing to visit the restaurants, which, by the way, looked nice and very clean. Overall, a wonderful experience
As I mentioned before, the lobby and pool area are beautiful. However, the pool water was a bit dirty with small particles, possibly from the flowers? I hope so! The rooms were clean but felt a bit outdated, resembling a standard Comfort Inn room. Additionally, the AC wasn’t cooling as I’d hoped. Despite these issues, it’s still a great hotel overall
Typical Mexical breakfast with un interested staff
Great staff, beautiful pool, and amazing stay!
The garden, pool and restaurant were exceptional. The breakfast was the best I have had in a hotel. The service was fantastic. The rooms were clean and attractive with comfortable beds. Coffee-making facilities and soft drinks were available and included in the room rate.
The bathroom was a bit small and difficult to move around. The shower in our room on the second night was not as nice as I would expect for this type of hotel.
Great attention and rooms were clean also close to everything
The location and the staff was exceptional
It needs some work, the shower was with some mold and the water didn’t drain, almost overflow each time we used. The locks were not working right, we reported and they moved us to another room (the other room they moved us in was the one with the shower problem). No complaints about the staff, everyone was very helpful.
Terrible Internet, I asked for a vanity mirror and a non slip rug for the tub. Both were denied.
Internet and services.
Great services everything is clean and staff was attentive to my needs
We loved the pool. I loved the service of the staff, especially Dolores, she was very helpful to my family. Also, the drivers that pick me up and tooked me to go rent my truck for my family can move around. The front desk staff was amazing. Any question we have, they help my family and I. The buffet staff as well.
My kids loved the pool, but I think you should leave a net. My daughter who loved to pick out the leaves to get the pool a little cleaner. Most of the time, we went mid-morning, and it wasn't cleaned.