Hotel Zaza Austin
4 stars
9.0
Wonderful
(292)
4 stars
Updating price...

Hotel Zaza Austin

4 stars
400 Lavaca Street, Austin, TX 78701
9.0
Wonderful
292 reviews
Updating price...

Overview

Luxury hotel with a full-service spa and bars This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. ChExpedia Group
Luxury hotel with a full-service spa and bars This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request. Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.Expedia Group
9.0
Wonderful rating
Based on 292 verified guest reviews

Available rates

Wed 8/6
Thu 8/7

The neighborhood - Downtown

400 Lavaca Street, Austin, TX 78701

What's nearby

  • ACL Live at The Moody Theater4 min walk
  • Frost Bank Tower5 min walk
  • Violet Crown Cinema5 min walk
  • O. Henry Hall5 min walk
  • La Pena5 min walk
  • Brown Building6 min walk
  • Mexic-Arte Museum4 min walk
  • J. P. Schneider Store5 min walk
  • Austin City Hall5 min walk
  • 360 Condominiums5 min walk
  • Bank of America6 min walk
  • The Contemporary Austin6 min walk

Reviews

9.0
Wonderful
292 verified ratings
Wonderful
223
Very good
28
Good
14
Okay
9
Fair
9
Mediocre
2
Poor
7

Summary of reviews

Guests say
Guests appreciate the hotel's great location and friendly service, with many highlighting the cleanliness and spacious rooms. However, some reviews mention that the prices, especially for dining, are on the higher side, leading to mixed feelings about the overall value for money.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
Room Size8.5 out of 10
Value for Price2.5 out of 10
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Score by provider

All reviews

10
Wonderful
Elizabeth, Jul 2025
Pros (+) Great stay. Location was perfect.
9.0
Wonderful
Kim, Jul 2025
Pros (+) Loved the pool area and the snacks every afternoon! The decor is also a very bohemian cool vibe.
Cons (-) The hallways smelled a bit dingy, but not our room. Very clean. :)
10
Wonderful
Caroline, Jul 2025
Pros (+) Service was excellent!
Cons (-) Nothing
10
Wonderful
Barbara, Jul 2025
Pros (+) The staff was very friendly and caring. Our rooms were extremely clean and comfortable. We had dinner one evening and breakfast one morning at the restaurant and the food was delicious and the service was great. We loved the evening room turndown service. We have not stayed at a boutique hotel before, and we would definitely stay here again.
9.0
Wonderful
Barbara, Jun 2025
Pros (+) The staff was very friendly and helpful. I loved the design of the hotel and it was very clean. We did not have a car so I appreciated the availability of having the hotel shuttle for a three mile radius trip at the hotel. The pool area was always clean and very relaxing.
Cons (-) The cost for overnight parking was a bit pricey. But the hotel is located in a great area, so you can walk or use a ride share service to get around.
9.0
Wonderful
Belinda, Jun 2025
Pros (+) Beautiful large rooms, serviced daily. Turn down service. Helpful staff. Amazing pool area. Great gym. Central location
Cons (-) Nothing could not fault.
10
Wonderful
Carla, Jun 2025
Pros (+) Location. Vibrant atmosphere yet quiet. Nice spa and restaurant. Relaxing and fun pool area. Private bar and snacks.
5.0
Fair
Clifford, May 2025
Cons (-) In room dining average; front desk variable quality
10
Wonderful
Lynsey, May 2025
Pros (+) This hotel is a must if visiting Austin. It was very central, beds were extremely comfortable & staff were amazing.
10
Wonderful
Alexandra, May 2025
Pros (+) Excellent location, great room and hotel had excellent facilities. The pool area was lovely, spa was one of the best we’ve ever been to and the butler’s pantry was the cherry on top. Shoutout to all the valets! The shuttle was incredibly helpful during our stay. Would definitely recommend this hotel to anyone looking to feel taken care of.
Cons (-) Housekeeping didn’t come back to refresh our room on the second night after we asked for 5 minutes to get ready and leave. Poolside staff were ok but would have been helpful to come out and ask if we wanted drinks rather than going through to the bar with wet swimwear.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Shuttle service (free)
  • Business center

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.