Hotel Zagakukan
4 stars
9.1
Wonderful
(292)
4 stars
Updating price...

Hotel Zagakukan

4 stars
642-1 Yumoto, Hakone 250-0311
9.1
Wonderful
292 reviews
Updating price...

Overview

Rating
Hakone hotel in Yumoto with a 24-hour front desk This smoke-free hotel features a 24-hour front desk. Hotel Zagakukan offers 10 accommodations with safes and complimentary bottled water. 49-inch LCD televisions come with premium cable channels, first…Expedia Group
Hakone hotel in Yumoto with a 24-hour front desk This smoke-free hotel features a 24-hour front desk. Hotel Zagakukan offers 10 accommodations with safes and complimentary bottled water. 49-inch LCD televisions come with premium cable channels, first-run movies, and Netflix. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries.Expedia Group
Rating
9.1
Wonderful
Based on 292 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood

642-1 Yumoto, Hakone 250-0311

What's nearby

  • Izumi1 min walk
  • Hakone-Yumoto Railway Station6 min walk
  • Tenzan Tohji-kyo20 min walk
  • Sounji Temple6 min walk
  • Tonosawa Railway Station18 min walk

Reviews

9.1
Wonderful
292 verified ratings
Wonderful
199
Very good
44
Good
22
Okay
11
Fair
6
Mediocre
6
Poor
4

Summary of reviews

Guests say
Guests appreciated the hotel's great location and comfortable beds, often highlighting the modern and unique design. However, some reviews mentioned cleanliness issues and concerns about the value for price, especially regarding the late check-in time and lack of breakfast options.
AI-Generated from customer reviews
Location9 out of 10
Bed Comfort8.5 out of 10
Atmosphere8 out of 10
Cleanliness3.5 out of 10
Value for Price3 out of 10
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Score by provider

All reviews

10
Wonderful
Denise, May 2025
Pros (+) Atmosphere
Cons (-) Nothing
10
Wonderful
Janet, May 2025
Pros (+) Loved the place. Felt very luxurious
Cons (-) Loved everything
10
Wonderful
Bernard, May 2025
Pros (+) Well positioned close to the village centre and the railway station. The room was comfortable and well equipped with amenities and a traditional bath as well as a large shower.
Cons (-) The late check-in
10
Wonderful
Girish, May 2025
Pros (+) Private outdoor covered hot tub was the best! The hotel ambiance is different: dimly lit, understated. The number and quality of robes, towels etc provided in the room was quite impressive. Helpful staff
9.0
Wonderful
Laurence, Apr 2025
Pros (+) The styling and facilities in the room were excellent. The private outdoor onsen was delightful, even in the rain.
Cons (-) Restaurant option was limited mid week. Hotel restaurant was closed on night and full on the other, but there are some excellent options just around the corner.
10
Wonderful
Olga, Apr 2025
Pros (+) Short distance from train station, Amazing sushi restaurant in the hotel , Close distance to attractions , All amenities listened present
Cons (-) N/a
9.0
Wonderful
Kristina, Apr 2025
Pros (+) We enjoyed our stay in Zagakukan in a room with private onsen. Our room was stylish and beautiful (maybe a little bit small), it had all necessary facilities, beds were comfortable (with a small gap in between). Late check-out at 1 pm was also nice.
Cons (-) We could not find how to translate tv from Japanese to English. No breakfast, but for us it was fine.
5.0
Fair
Rungang, Apr 2025
Pros (+) The room is easy and clean! I like the yukata of Zagakukan.
Cons (-) No stairs from the entrance to the reception, not good for travelers with luggages. Everything was very dark and it feels heavy.
9.0
Wonderful
Jason, Apr 2025
Pros (+) The Hotel Zagakukan was an indulgence at the end of a Japanese sight seeing tour. The private open air onsen was amazing and a welcome way to wind down each day. The room was luxurious and well appointed. The staff did all they could to make our stay enjoyable.
Cons (-) Nothing to mention.
8.0
Very good
Cameron, Apr 2025
Pros (+) The onsen on the roof was great. Located close to train station ~7min. Beds are comfortable.
Cons (-) No ramp for bags at hotel entry. Later check in than other hotels but has later check out. No ice machine, microwave, laundry. Stairs down from onsen are very slippery when wet.

Amenities

  • Adults only
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Hairdryer

Things to keep in mind

Check-in: From 5:00 pm
Check-out: Prior to 1:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.