All reviews
Everything was wonderful
Not enough Reading light near the bed
Everything. The staff were exceptionally friendly and helpful, the room was large, comfortable, with places to sit, a big picture window with a nice view, and excellent amenities such as a coffee pod machine. The buffet breakfast was very good to, very much superior to the average hotel buffet breakfast. The hotel restaurant was also good, but quite expensive. Finally, I liked the location in a tr...
Nothing I can think of.Read more
Location and onsen
Room way, too small and overpriced
Service
the bar and wine selection
Terrific hotel, very nicely located in Gion with walking distance to down town as well as some sights. Concierge and staff very friendly and willing to help on any matter
It was a good location
The shower curtain had mould. The hotel was so busy that every time we were in the lobby there were suitcases everywhere and it felt like a bus terminal. The lobby toilets had rubbish piled high both in the cubicles and by the sink. The staff didn’t make the stay feel luxury at all, despite it costing over £200 for one night.
Rooms / beds were nice
Restaurant was v overrated. No atmosphere Bar / menu on site was not good
Perfect hotel stay in the best area of Kyoto
Nothing
The location...perfect. The staff went above and beyond! .The room had lots of functional space and fashionable decor. Comfy beds. Good water pressure. Lounge was very useful. The complimentary shuttle was such a nice touch!
Nothing comes to mind...
Excellent hospitality, comfort and location. Tattoo friendly onsen was a huge bonus!