All reviews
Great location, original architecture, the staff is friendly and helpful!
We loved it all
Heritage building with loads of character in a great location
It was quite expensive
The staff is wonderful. Very friendly and provided great recommendations for restaurants and places m of interest
Great location, staff were exceptional and very helpful orienting us to Bilbao, loved the aesthetic of the hotel. I would highly recommend staying here.
At first managers were very welcoming and nice
In short - 25 EUR parking scam We arrived to Bilbao by car, I have called the hotel and asked if they had parking available. The manager said 'yes' and gave me directions. When completing check-in the topic of parking was brought up multiple times - yet at NO point was it mentioned the cost was 25 eur. Only the next day, upon the checkout we were told the price would be 25 eur. Which is a huge rip...Read more
We loved our stay! Everything was perfect!
Nothing
The location is fabulous, right on the river and in the heart of the old town. Staff were all excellent. The room was comfortable and modern set within the shell of the old building. I had a small balcony. Breakfast was sensational.
Nothing
Urban chic, staff exceptional and so friendly
No complaints at all
the hotel is very well located, beds were very comfortable, and the best part of this hotel was the personnel. we loved it there.
the only problem was the noise from the bars below our windows. but we stayed during the weekend and it might be better during the week days